Thanks for the question. Let’s see if we can isolate the issue by restarting/resetting your device:
If the issue persists after a restart, let’s see if we can isolate the issue further by backing up and restoring your device as new:
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
If the issue is still present, you may want to contact Apple Support.