Updated software and lost all sound from streaming apps -- Netflix, public radio, etc. checked sound bars -- everything is "on," -- yet get nothing.
iPhone 4S, iOS 7.1.2
Hey Somsklit,
Thanks for the question. Let’s see if we can isolate the issue by restarting/resetting your device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If the issue persists after a restart, let’s see if we can isolate the issue further by backing up and restoring your device as new:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/HT4137
After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
If the issue is still present, you may want to contact Apple Support.
Thanks,
Matt M.
Updated to latest software on my phone and suddenly lost sound from any streaming app (Netflix, public radio, etc.)
