2011 MacBook Pro and Discrete Graphics Card

I have problem with my laptop which is 2011 MACbook pro for Discrete Graphic Card, the apple care plan already expired, i m trying to find answer from the other users, they told me, the graphic card on the mother board, if i want replace the graphic card, the mother board should be going with graphic card, i do not think that is uses problem, apple have responsibility to deal with this problem.


I f anyone have the same problem as me, please support my question.



Thnaks

MacBook, Mac OS X (10.5.8)

Posted on Aug 15, 2014 2:21 AM

Reply
9 replies

Sep 21, 2014 7:00 AM in response to wddmms

I bought my APMBPMD311LL 17" MacBook Pro Notebook Computer on 03/10/2012 ($2,500) and it was perfect until a few weeks back when I started getting the graphic distortions seen on the OP in this thread, then this past week it became more frequent and yesterday it got that bad that it will no longer boot.


Based on the reports in this thread I'm not expecting Apple to assist with this seeing that it is out of warranty, even though I believe that this is a wide spread latent defect.

What I have read is it stems from the move to lead free solder, which over time and thermal cycling becomes brittle, which lead content solder does not.


Made an on-line appointment to see my local Apple store and surprisingly they booted it from their network and performed hardware test, which it passed.

They checked their data base for known issues with this model and it came back with nothing.


We then tried a boot from the HDD and it hung on the grey screen.


They had two options, 1) they install a new Logic Board at their store for around $550 or 2) send it to a local repair place for a flat rate of $310 regardless of what part needs replacing with a turn-around of 3 ~ 5 days.

I took option 2.


If I get a working reliable machine for $310 I'm good with that.


What's the life expectancy with a repair done by Apple at the off site repair facility?

Sep 25, 2014 5:04 PM in response to 1004ron

I left my MBP at the Oxmoor mall Apple shop on Saturday 20 Sept 2014 and would have had it back yesterday 24 Sept if FedEx didn't screw up.

Received today and its working perfectly.

Total cost including tax $322


Replaced the following parts: *


605-3059 Logic Board 2.4 GHz Symptom - Video Distortion

678-0611C Optical drive - Read/Write Data error

632-1510 Cable Flex Optical Drive - Read/Write Data error


* Items identified above have been exchanged by Apple for new or refurbished parts or products. .........


I don't care if they installed used parts, ..... actually I'd prefer that they install a used logic board that has been reballed.


Set a reminder to perform a stress test one week before the end of the three month warranty.

Nov 27, 2014 8:26 AM in response to wddmms

SAME HERE .... I got a Macbook Pro 15’’ 2011 early with Discrete Graphic Card. I think Apple have responsibility to deal with this problem which not us as well.

I went to IFC Genius Bar last 2 days that they told me i have to pay $4489 to replace the Logic board (2.0GHz) and the hardware repair labor. I feel disappointed that thy said ‘You’re too late!’😠 Because for the the issue u can replace and fix for free if u come 6 months before. But i think the issue have to launch forever because this the quantity problem from Apple.😟

Apple please fix for me for FREE


Many Thanks🙂

Jan 12, 2015 9:09 PM in response to wddmms

I've had the same issues - however, my computer has had these issues from the very first year of purchase. Apple did not address the faulty logic board any of multiple times I brought it in while it was under warranty.


This is something a friend sent to me that may be helpful for those in California:

"California's "Lemon-Law," also known as the Song-Beverly Consumer Warranty Act, provides some of the best consumer protections in the country. Under the act, All consumer products such as game consoles, desktop computers, laptop/notebook computers, dishwashers, refrigerators, and the like are covered. This includes all Apple products such as the iPhone, iMac, Macbook, and Macbook pro.


As a quick overview, California's Lemon Law requires the following: The manufacturer that's not able to repair a consumer product under warranty within a "reasonable" number of repair attempts must either replace it or refund the purchase price. "


Dec 22, 2015 7:36 AM in response to RoxDox

Apple is clearly at fault here and doesn't want to pay to fix old Computers.


Mine just started doing this and I am not going to pay anything to fix it and I will not buy another apple product ever. The only way for them to fix their mistakes is to hit the bottom line $$$$$.


by the way they did reinstate the replacement program for 2011 MBP so you better jump on it

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2011 MacBook Pro and Discrete Graphics Card

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