(i posted this two days ago and now it's gone. (?))
subject says it all.
photos say "unsupported image format".
re-importing from source doesn't help. neither does "Reprocess Original..."
photos taken with the Alpha SLT-A77 II were recognized as soon as update was applied.
TIA!
Aperture 3, OS X Mavericks (10.9.4)
Hey LEC Tech,
Thanks for using Apple Support Communities.
After updating the program the camera that is listed should be supported. Since other cameras are recognized and you only mention that this one program is the only one having this issue. The second article has the recommended steps to troubleshoot a program that is not working correctly.
OS X Mavericks: Supported digital camera RAW formats
http://support.apple.com/kb/HT201071?viewlocale=en_US
Supported by Digital Camera RAW Compatibility Update 5.06*
Sony Alpha ILCE-7S
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
Have a nice day,
Mario
Hi Mario49,
Thank you for your reply.
It's happening on two different MacPro's – the same problem with Aperture. Do you think it's really the program that's not working properly on both computers coincidentally at the same time?
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Sony Alpha ILCE-7s still not recognized after RAW Update 5.06
