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Helpful answers
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Aug 17, 2014 12:01 PM in response to LEC Techby mario49,Hey LEC Tech,
Thanks for using Apple Support Communities.
After updating the program the camera that is listed should be supported. Since other cameras are recognized and you only mention that this one program is the only one having this issue. The second article has the recommended steps to troubleshoot a program that is not working correctly.
OS X Mavericks: Supported digital camera RAW formats
http://support.apple.com/kb/HT201071?viewlocale=en_US
Supported by Digital Camera RAW Compatibility Update 5.06*
Sony Alpha ILCE-7S
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
Have a nice day,
Mario
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Aug 18, 2014 10:35 AM in response to mario49by LEC Tech,Hi Mario49,
Thank you for your reply.
It's happening on two different MacPro's – the same problem with Aperture. Do you think it's really the program that's not working properly on both computers coincidentally at the same time?
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Aug 20, 2014 10:39 AM in response to LEC Techby mario49,Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
