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I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?

I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?I don't have a reset button.

iPad 2, iOS 7.1.2

Posted on Aug 15, 2014 11:28 AM

Reply
2 replies

Aug 15, 2014 2:15 PM in response to Tx agrarian

See Kappy’s great User Tips.


See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

https://discussions.apple.com/docs/DOC-4551


Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312


Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html


Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57


About Apple ID security questions

http://support.apple.com/kb/HT5665


If you forgot the answers to your Apple ID security questions

http://support.apple.com/kb/HT6170


 Cheers, Tom 😉

I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?

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