MuzzyBW

Q: My Ipod Classic Won't Sync to My Itunes Library

Every time I try syncing my ipod classic to my itunes library, it either says," starting sync" and then fades quickly and doesn't do anything, or it just doesn't show anything and nothing changes. Please help.

Ipod Classic 5th Generation

Posted on Aug 15, 2014 3:33 PM

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Q: My Ipod Classic Won't Sync to My Itunes Library

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  • by Brett L,

    Brett L Brett L Aug 17, 2014 12:36 PM in response to MuzzyBW
    Community Specialists
    Aug 17, 2014 12:36 PM in response to MuzzyBW

    Hi MuzzyBW,

     

    If you are having difficulties syncing your iPod classic, you may want to follow the directions given in its User Guide -

     

    iPod classic User Guide

    http://manuals.info.apple.com/MANUALS/1000/MA1195/en_US/iPod_classic_160GB_User_ Guide.pdf

     

    See chapter 7, specifically -

    The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

    Remember these five basic suggestions if you have a problem with iPod classic. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

    • Reset iPod classic. See General suggestions, below.
    • Retry with a different USB port if you cannot see iPod classic in iTunes.
    • Restart your computer, and make sure you have the latest software updates installed.
    • Reinstall iTunes software from the latest version on the web.
    • Restore iPod classic. See Updating and restoring iPod software on page 52.

     

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L

  • by livandjack,Helpful

    livandjack livandjack Dec 14, 2014 8:36 AM in response to MuzzyBW
    Level 1 (5 points)
    Dec 14, 2014 8:36 AM in response to MuzzyBW

    I'm getting sick and tired of the same problem. I have an ipod Classic 6th Gen (120gb) and today tried syncing to itunes 12.0.1 after years of hassle free use. itunes is now crashing, causing errors, partially syncing in both auto and manual transfer settings and is generally dysfunctional.

     

    I've restored the ipod to factory settings (obviously thus wiping my device library), I've uninstalled and reinstalled itunes. I've tried all the various suggestions online. Still I keep coming up with a variety of 'unknown error' messages; 69, 53, 163 etc.

     

    Is there any fix - can taking it in to a store even resolve this? I am loathe to buy a new device when the device is fine and I'm p*ssed off with Apple for releasing a new version of itunes when there are still so many people using older versions of their devices - it comes across as cynical marketeering that requires us all to buy the latest hardware to keep pace with the software....

     

    Please help!

  • by Teetotler,

    Teetotler Teetotler Dec 14, 2014 3:38 PM in response to livandjack
    Level 1 (0 points)
    Dec 14, 2014 3:38 PM in response to livandjack

    i got the same exact problem restored and it will not re sync with computer so lost 4500 msongs off ipod which are still on computer

  • by Ani Stefani,

    Ani Stefani Ani Stefani Mar 6, 2015 11:40 AM in response to Teetotler
    Level 1 (0 points)
    Mar 6, 2015 11:40 AM in response to Teetotler

    Hey, I don't know if you ever got an answer but syncing only worked when songs are downloaded to the computer connected to.  It's not syncing music in iCloud.  For what it's worth.

  • by Ziatron,

    Ziatron Ziatron Mar 7, 2015 8:06 AM in response to livandjack
    Level 4 (3,924 points)
    Apple Watch
    Mar 7, 2015 8:06 AM in response to livandjack

    Stay with iTunes 11.4 as long as you can. Don't use the cloud.

     

    My iPod classics are working perfectly with iTunes 11.4.  My iPod Classics are NOT for sale so don't ask.

  • by Awlo,Helpful

    Awlo Awlo Mar 9, 2015 2:18 PM in response to MuzzyBW
    Level 1 (5 points)
    Mar 9, 2015 2:18 PM in response to MuzzyBW

    Hi MuzzyBW,

     

    This just happened to me and it was the silliest thing ever: check you have the "Sync music" checkbox marked in iPod > [Settings] Music.

    I had this checkbox unmarked because I was trying to sync with my new Library (got new HD), and the iPod was last synced to the old Library (old HD).

     

    Just an idea! :-)

     

    Regards,

    Awlo.

  • by rebapaull,

    rebapaull rebapaull Mar 31, 2015 1:32 PM in response to Awlo
    Level 1 (0 points)
    Mar 31, 2015 1:32 PM in response to Awlo

    Wow...I feel dumb. I've been trying to sync my iPod to my new computer for hours and this took me 3 seconds to do. Thanks for the advice!

  • by matlock1138,

    matlock1138 matlock1138 Apr 9, 2015 12:54 PM in response to Awlo
    Level 1 (0 points)
    Apr 9, 2015 12:54 PM in response to Awlo

    I am with Rebapaull!!!! wasted hours of my life and Awlo fixed it in seconds!!! Thank you so, so much!!!!

  • by Awlo,

    Awlo Awlo Apr 9, 2015 11:43 PM in response to matlock1138
    Level 1 (5 points)
    Apr 9, 2015 11:43 PM in response to matlock1138

    Hi matlock1138 and rebapaull,

     

    glad I could help! :-)

  • by Homey J,

    Homey J Homey J Apr 14, 2015 5:06 AM in response to Awlo
    Level 1 (0 points)
    Apr 14, 2015 5:06 AM in response to Awlo

    Thanks Awlo,

     

    You fixed my problem too!

    Homey J

  • by Awlo,

    Awlo Awlo Apr 15, 2015 1:34 AM in response to Homey J
    Level 1 (5 points)
    Apr 15, 2015 1:34 AM in response to Homey J

    You're welcome, Homey J ! :-)

  • by Ziatron,

    Ziatron Ziatron Apr 15, 2015 9:37 PM in response to livandjack
    Level 4 (3,924 points)
    Apple Watch
    Apr 15, 2015 9:37 PM in response to livandjack
    I am loathe to buy a new device when the device is fine

     

    There is no replacement for the iPod classic. You can still buy them on Amazon for around $700.

  • by colls25,

    colls25 colls25 Jun 27, 2015 7:08 AM in response to Awlo
    Level 1 (0 points)
    Jun 27, 2015 7:08 AM in response to Awlo

    THANK YOU!! After hours of searching this helped.

  • by milredr,

    milredr milredr Aug 19, 2015 5:26 AM in response to MuzzyBW
    Level 1 (0 points)
    Aug 19, 2015 5:26 AM in response to MuzzyBW

    My God ur a genius.  I wish i saw this link before i spoke to those idiots at Apple.  I reset the ipod and lost all my music. Everything.  I had changed my laptop nd dont have it on my itunes either....But i am glad i found this link.  Thanks a million

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