Iphone 5s black screened

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SameVilius Author

Level 1

1 points

Iphone 5s black screened

Hey guys, i bought iphone 5s yesterday, and it was my first apple device tho

And suddenly today while playing game with it, screen went grey and then black.

I heard Siri sounds when clicking home button, and then i tought that i should try restart it

Now only sound that i hear is when i connect it to a charger. Phone was charged 90% before problem

Tryed, lock and home button trick - didnt worked. Just downloaded iTunes, but it writes that i must enter

passcode before restoring phone - the only solution that can work for me as i know.

HELP PLZ what to do next?

iPhone 5s, iOS 7.1.2

Posted on Aug 15, 2014 3:45 PM

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Answer 1

Aug 15, 2014 3:46 PM in response to SameVilius

Try restoring in Recovery Mode: http://support.apple.com/kb/HT1808.

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Answer 2

SameVilius Author

Level 1

1 points

Aug 15, 2014 3:56 PM in response to stevejobsfan0123

I mentioned in post that i cant because it asks passcode

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Answer 3

Aug 15, 2014 3:58 PM in response to SameVilius

No, you just mentioned you tried to restore. You made no mention of Recovery Mode. Recovery Mode forces the phone to restore, and if done correctly, you will not be prompted for the passcode.

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Answer 4

SameVilius Author

Level 1

1 points

Aug 15, 2014 3:59 PM in response to SameVilius

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Answer 5

SameVilius Author

Level 1

1 points

Aug 15, 2014 4:02 PM in response to SameVilius

when i click home and lock buttons at same time, it doesnt make charging sounds for 10seconds, and then it starts again when plugged with cable to pc

tryed alot of times to turn on/off and so, idk exactly he is on or off right now

How can i pass that passcode ****?

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Answer 6

SameVilius Author

Level 1

1 points

Aug 16, 2014 12:42 AM in response to SameVilius

Now he not even making sounds when plugged in with charger, and pc doesnt detecting it, ***? HELP!

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Answer 7

Aug 16, 2014 12:47 AM in response to SameVilius

Hi ,

From your symptom , its mean you need to restore the system first to try whether your system or your hardware got problem . Its request passcode ? Press the Sleep/Wake button and home button together around 10 seconds until the phone totally shut down . Then press power button until you see apple logo , then press home button until u see the " Connect to itunes " . This is DFU mode , kindly noticed that your old data will be lost if you do this steps .

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Answer 8

SameVilius Author

Level 1

1 points

Aug 16, 2014 12:57 AM in response to Anonymous Vendetta

Vendetta, what to do, phone is again making sounds, but it still black screen. This iphone doesnt give a s*it, i dont see anything. But when i tryed pressing just now as u sayed power putton, then i saw very low Quality battery on my screen about on 3% when yesterday before this it was 90%

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Answer 9

Feb 26, 2016 3:56 PM in response to SameVilius

Follow this:

Entering DFU Mode on iPhone, iPad or iPod touch

Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.

iTunes will say "iTunes detects an iphone in recovery mode. it needs to be restored"

hit the restore button, and it will bring it back to stock, but erase all data

if this doesnt help, bring it back to apple

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