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Helpful answers
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Aug 18, 2014 10:41 AM in response to Daisy411by jason269,Hello, Daisy411.
Thank you for visiting Apple Support Communities.
Here are some helpful troubleshooting steps to go through when experiencing this issue. This article is listed for an iPhone, but the steps also apply to your iPod touch.
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 30 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
If the issue persists, see the section labeled Issue not resolved.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.
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Aug 18, 2014 10:47 AM in response to Daisy411by lllaass,Yo may have to let the battery fully drain as described below
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Aug 22, 2014 1:31 AM in response to Daisy411by CaraOB,i had this happen to me i looked around on youtube and found this https://www.youtube.com/watch?v=pVn2CRUpL_w this is so helpful it fixed my ipod all i had to do is restore backup and i was back to normal
