Catherine Mary Cecilia

Q: My Macbook Pro has slowed down unbearably. Should I buy Mackeeper to fix this?

My Macbook Pro has really slowed down and is quite unresponsive at times.

Should I download Mackeeper to fix this?

I have iAntivirus already on my Mac.

Various adds online keep appearing suggesting that I clean my Mac. Should I purchase these products or will these mess up my laptop even more?

I would greatly appreciate some advise on this

MacBook Pro, OS X Mavericks (10.9.1), 2.66GHz Intel Core i7; Memory 4GB

Posted on Aug 16, 2014 1:39 AM

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Q: My Macbook Pro has slowed down unbearably. Should I buy Mackeeper to fix this?

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  • by Linc Davis,

    Linc Davis Linc Davis Aug 17, 2014 4:05 PM in response to Catherine Mary Cecilia
    Level 10 (208,037 points)
    Applications
    Aug 17, 2014 4:05 PM in response to Catherine Mary Cecilia

    do you think it's safe to reinstall Box?

    I'm not familiar with it. Please stick to the App Store as much as possible.

     

    There are links in my last comment to all the instructions you should need.

  • by carl wolf,

    carl wolf carl wolf Aug 17, 2014 5:56 PM in response to Catherine Mary Cecilia
    Level 6 (14,625 points)
    Aug 17, 2014 5:56 PM in response to Catherine Mary Cecilia

    How did all of this get installed on your computer?  Genieo has been reported as malware or several years and, yep, it's there.

  • by Catherine Mary Cecilia,

    Catherine Mary Cecilia Catherine Mary Cecilia Aug 20, 2014 9:02 AM in response to Linc Davis
    Level 1 (0 points)
    Aug 20, 2014 9:02 AM in response to Linc Davis

    I followed the procedure you outlined,and though lengthy and nerve racking at times, I managed to complete all the steps.

     

    Thank you so much for your advise and very clear and thorough instructions, I really appreciate everything you've done to help me to restore my laptop to its former state.

    It is definitely much more responsive now and it is great to have some more understanding about what I should/should not do to help to keep it this way,

     

    Thank you so much again

  • by rvega45,

    rvega45 rvega45 Jul 21, 2015 9:24 AM in response to Linc Davis
    Level 1 (0 points)
    Jul 21, 2015 9:24 AM in response to Linc Davis

    Greetings Linc, I know this is an old thread but it provided some great insight for me.  Could you please provide feedback on my information.

     

    Start time: 09:10:15 07/21/15

     

    Model Identifier: MacBookPro8,1

    System Version: OS X 10.10.4 (14E46)

    Kernel Version: Darwin 14.4.0

    Time since boot: 25 minutes

     

    SATA

     

       TOSHIBA MK7559GSXF                     

     

    USB

     

       USB Receiver (Logitech Inc.)

     

    FileVault: On

     

    Log

     

       Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleHV (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.driver.AppleHWAccess failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleHWAccess (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.driver.AppleIntelHD3000Graphics failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleIntelHD3000Graphics (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.iokit.IOBluetoothSerialManager failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.iokit.IOBluetoothSerialManager (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.iokit.IOUserEthernet failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.iokit.IOUserEthernet (error 0xdc008012).

       Jul 20 12:27:07 Kext ng.uds.netusb.controller failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext ng.uds.netusb.controller (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.driver.AppleUpstreamUserClient failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleUpstreamUserClient (error 0xdc008012).

       Jul 20 12:27:07 Kext com.apple.driver.AppleOSXWatchdog failed to load (0xdc008012).

       Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleOSXWatchdog (error 0xdc008012).

       Jul 20 12:27:09 Kext com.apple.driver.AppleTyMCEDriver failed to load (0xdc008012).

       Jul 20 12:27:09 Failed to load kext com.apple.driver.AppleTyMCEDriver (error 0xdc008012).

       Jul 20 12:43:56 wl0: Roamed or switched channel, reason #8, bssid b4

       Jul 20 13:44:53 process firefox[361] caught causing excessive wakeups. Observed wakeups rate (per sec): 205; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 71342

       Jul 20 13:45:03 process WindowServer[142] caught causing excessive wakeups. Observed wakeups rate (per sec): 150; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 71323

       Jul 20 14:23:29 Over-release of kernel-internal importance assertions for pid 73 (launchservicesd), dropping 1 assertion(s) but task only has 0 remaining (0 external).

       Jul 20 14:45:16 process VTDecoderXPCServ[500] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

       Jul 20 14:55:52 process firefox[422] caught causing excessive wakeups. Observed wakeups rate (per sec): 189; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 172810

       Jul 20 21:56:34 process firefox[422] caught causing excessive wakeups. Observed wakeups rate (per sec): 1663; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 964971

       Jul 21 08:03:58 Over-release of kernel-internal importance assertions for pid 263 (CalNCService), dropping 1 assertion(s) but task only has 0 remaining (0 external).

     

    kexts

     

       ng.uds.netusb.controller (1.0.0d1)

     

    Daemons

     

       com.oracle.java.JavaUpdateHelper

       com.microsoft.office.licensing.helper

       com.google.keystone.daemon

       com.oracle.java.Helper-Tool

       com.adobe.fpsaud

     

    Agents

     

       com.apollo.powershotlogin

       com.nike.nikeplusconnect

       com.adobe.ARM.UUID

       com.google.keystone.system.agent

       com.trendmicro.ATLoginItemHelper

       com.oracle.java.Java-Updater

       com.citrixonline.GoToMeeting.G2MUpdate

       com.spotify.webhelper

       com.lastpass.LastPassHelper

     

    launchd

     

       /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist

       -    com.apple.installer.osmessagetracing

       /Library/LaunchAgents/com.google.keystone.agent.plist

       -    com.google.keystone.system.agent

       /Library/LaunchAgents/com.nike.nikeplusconnect.plist

       -    com.nike.nikeplusconnect

       /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

       -    com.oracle.java.Java-Updater

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

       -    com.adobe.fpsaud

       /Library/LaunchDaemons/com.google.keystone.daemon.plist

       -    com.google.keystone.daemon

       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

       -    com.microsoft.office.licensing.helper

       /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

       -    com.oracle.java.Helper-Tool

       /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

       -    com.oracle.java.JavaUpdateHelper

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

       -    com.adobe.ARM.UUID

       Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist

       -    com.citrixonline.GoToMeeting.G2MUpdate

       Library/LaunchAgents/com.lastpass.LastPassHelper.plist

       -    com.lastpass.LastPassHelper

       Library/LaunchAgents/com.spotify.webhelper.plist

       -    com.spotify.webhelper

     

    Startup items

     

       /System/Library/StartupItems/vpnagentd/StartupParameters.plist

       /System/Library/StartupItems/vpnagentd/vpnagentd

       /Library/StartupItems/ChmodBPF/ChmodBPF

       /Library/StartupItems/ChmodBPF/StartupParameters.plist

     

    Bundles

     

       /System/Library/Extensions/JMicronATA.kext

       -    com.jmicron.JMicronATA

       /System/Library/Extensions/NikeSportWatch.kext

       -    com.nike.sportwatch

       /System/Library/Extensions/tun.kext

       -    com.cisco.cscotun

       /System/Library/Extensions/udsnetgear.kext

       -    ng.uds.netusb.controller

       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

       -    info.emagic.driver.unitor

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

       -    com.adobe.acrobat.pdfviewer

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

       -    com.adobe.acrobat.pdfviewerNPAPI

       /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin

       -    com.citrix.citrixicaclientplugIn

       /Library/Internet Plug-Ins/Flash Player.plugin

       -    N/A

       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

       -    com.google.googletalkbrowserplugin

       /Library/Internet Plug-Ins/iPhotoPhotocast.plugin

       -    com.apple.plugin.iPhotoPhotocast

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

       -    com.oracle.java.JavaAppletPlugin

       /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin

       -    com.microsoft.communicator.meetingjoinplugin

       /Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin

       -    net.juniper.DSSafariExtensions.plugin

       /Library/Internet Plug-Ins/nplastpass.plugin

       -    com.lastpass.nplastpass

       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

       -    com.google.o1dbrowserplugin

       /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

       -    com.microsoft.officelive.browserplugin

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

       -    com.microsoft.sharepoint.browserplugin

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

       -    com.microsoft.sharepoint.webkitplugin

       /Library/Internet Plug-Ins/Silverlight.plugin

       -    com.microsoft.SilverlightPlugin

       /Library/Internet Plug-Ins (Disabled)/Flash Player.plugin

       -    N/A

       /Library/PreferencePanes/Flash Player.prefPane

       -    com.adobe.flashplayerpreferences

       /Library/PreferencePanes/JavaControlPanel.prefPane

       -    com.oracle.java.JavaControlPanel

       /Library/Spotlight/GBSpotlightImporter.mdimporter

       -    com.apple.garageband.spotlightimporter

       /Library/Widgets/Network Connect.wdgt

       -    net.juniper.widget.NetworkConnect

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

       -    com.skype.skypeabdialer

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

       -    com.skype.skypeabsms

       Library/Caches/com.apple.Safari/Extensions/LastPass.safariextension

       -    com.lastpass.lpsafariextension

       Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

       -    com.citrixonline.mac.WebDeploymentPlugin

       Library/Internet Plug-Ins/EMusic.plugin

       -    com.EMusic.Plugin

       Library/Internet Plug-Ins/WebEx64.plugin

       -    com.cisco_webex.plugin.gpc64

       Library/Internet Plug-Ins/ZoomUsPlugIn.plugin

       -    us.zoom.plugin

       Library/Widgets/MightyMonitor.wdgt

       -    com.johnstarmer.widget.MightyMonitor

     

    dylibs

     

       /usr/lib/libgutenprint.2.0.3.dylib

     

    Apps

     

       /Applications/Dropbox.app

     

    Contents of /etc/hosts

     

       127.0.0.1    localhost

       255.255.255.255    broadcasthost

       ::1             localhost

       fe80::1%lo0    localhost

     

    Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML  document text)

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

           <key>Label</key>

           <string>com.apple.installer.osmessagetracing</string>

           <key>LaunchOnlyOnce</key>

           <true/>

           <key>ProgramArguments</key>

           <array>

               <string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

           </array>

           <key>UserName</key>

           <string>root</string>

           <key>GroupName</key>

           <string>wheel</string>

           <key>WatchPaths</key>

           <array>

               <string>/var/db/.AppleDiagnosticsSetupDone</string>

           </array>

       </dict>

       </plist>

     

    Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML  document text)

     

       <?xml version="1.0" encoding="UTF-8"?>

       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

       <plist version="1.0">

       <dict>

           <key>Disabled</key>

           <true/>

           <key>Label</key>

           <string>org.apache.httpd</string>

           <key>EnvironmentVariables</key>

           <dict>

               <key>XPC_SERVICES_UNAVAILABLE</key>

               <string>1</string>

           </dict>

           <key>ProgramArguments</key>

           <array>

               <string>/usr/sbin/httpd-wrapper</string>

               <string>-D</string>

               <string>FOREGROUND</string>

           </array>

           <key>OnDemand</key>

           <false/>

       </dict>

       </plist>

     

    Profiles: 3

     

    Parental Controls: On

     

    Safari extensions

     

       LastPass

     

    Widgets

     

       MightyMonitor

     

    Restricted files: 3664

     

    Elapsed time (s): 539

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