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All replies
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Helpful answers
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by Linc Davis,Aug 17, 2014 4:05 PM in response to Catherine Mary Cecilia
Linc Davis
Aug 17, 2014 4:05 PM
in response to Catherine Mary Cecilia
Level 10 (208,037 points)
Applicationsdo you think it's safe to reinstall Box?
I'm not familiar with it. Please stick to the App Store as much as possible.
There are links in my last comment to all the instructions you should need.
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Aug 17, 2014 5:56 PM in response to Catherine Mary Ceciliaby carl wolf,How did all of this get installed on your computer? Genieo has been reported as malware or several years and, yep, it's there.
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Aug 20, 2014 9:02 AM in response to Linc Davisby Catherine Mary Cecilia,I followed the procedure you outlined,and though lengthy and nerve racking at times, I managed to complete all the steps.
Thank you so much for your advise and very clear and thorough instructions, I really appreciate everything you've done to help me to restore my laptop to its former state.
It is definitely much more responsive now and it is great to have some more understanding about what I should/should not do to help to keep it this way,
Thank you so much again
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Jul 21, 2015 9:24 AM in response to Linc Davisby rvega45,Greetings Linc, I know this is an old thread but it provided some great insight for me. Could you please provide feedback on my information.
Start time: 09:10:15 07/21/15
Model Identifier: MacBookPro8,1
System Version: OS X 10.10.4 (14E46)
Kernel Version: Darwin 14.4.0
Time since boot: 25 minutes
SATA
TOSHIBA MK7559GSXF
USB
USB Receiver (Logitech Inc.)
FileVault: On
Log
Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleHV (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.driver.AppleHWAccess failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleHWAccess (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.driver.AppleIntelHD3000Graphics failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleIntelHD3000Graphics (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.iokit.IOBluetoothSerialManager failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.iokit.IOBluetoothSerialManager (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.iokit.IOUserEthernet failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.iokit.IOUserEthernet (error 0xdc008012).
Jul 20 12:27:07 Kext ng.uds.netusb.controller failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext ng.uds.netusb.controller (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.driver.AppleUpstreamUserClient failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleUpstreamUserClient (error 0xdc008012).
Jul 20 12:27:07 Kext com.apple.driver.AppleOSXWatchdog failed to load (0xdc008012).
Jul 20 12:27:07 Failed to load kext com.apple.driver.AppleOSXWatchdog (error 0xdc008012).
Jul 20 12:27:09 Kext com.apple.driver.AppleTyMCEDriver failed to load (0xdc008012).
Jul 20 12:27:09 Failed to load kext com.apple.driver.AppleTyMCEDriver (error 0xdc008012).
Jul 20 12:43:56 wl0: Roamed or switched channel, reason #8, bssid b4
Jul 20 13:44:53 process firefox[361] caught causing excessive wakeups. Observed wakeups rate (per sec): 205; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 71342
Jul 20 13:45:03 process WindowServer[142] caught causing excessive wakeups. Observed wakeups rate (per sec): 150; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 71323
Jul 20 14:23:29 Over-release of kernel-internal importance assertions for pid 73 (launchservicesd), dropping 1 assertion(s) but task only has 0 remaining (0 external).
Jul 20 14:45:16 process VTDecoderXPCServ[500] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
Jul 20 14:55:52 process firefox[422] caught causing excessive wakeups. Observed wakeups rate (per sec): 189; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 172810
Jul 20 21:56:34 process firefox[422] caught causing excessive wakeups. Observed wakeups rate (per sec): 1663; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 964971
Jul 21 08:03:58 Over-release of kernel-internal importance assertions for pid 263 (CalNCService), dropping 1 assertion(s) but task only has 0 remaining (0 external).
kexts
ng.uds.netusb.controller (1.0.0d1)
Daemons
com.oracle.java.JavaUpdateHelper
com.microsoft.office.licensing.helper
com.google.keystone.daemon
com.oracle.java.Helper-Tool
com.adobe.fpsaud
Agents
com.apollo.powershotlogin
com.nike.nikeplusconnect
com.adobe.ARM.UUID
com.google.keystone.system.agent
com.trendmicro.ATLoginItemHelper
com.oracle.java.Java-Updater
com.citrixonline.GoToMeeting.G2MUpdate
com.spotify.webhelper
com.lastpass.LastPassHelper
launchd
/System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist
- com.apple.installer.osmessagetracing
/Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.system.agent
/Library/LaunchAgents/com.nike.nikeplusconnect.plist
- com.nike.nikeplusconnect
/Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- com.oracle.java.Java-Updater
/Library/LaunchDaemons/com.adobe.fpsaud.plist
- com.adobe.fpsaud
/Library/LaunchDaemons/com.google.keystone.daemon.plist
- com.google.keystone.daemon
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- com.microsoft.office.licensing.helper
/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
- com.oracle.java.Helper-Tool
/Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
- com.oracle.java.JavaUpdateHelper
Library/LaunchAgents/com.adobe.ARM.UUID.plist
- com.adobe.ARM.UUID
Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
- com.citrixonline.GoToMeeting.G2MUpdate
Library/LaunchAgents/com.lastpass.LastPassHelper.plist
- com.lastpass.LastPassHelper
Library/LaunchAgents/com.spotify.webhelper.plist
- com.spotify.webhelper
Startup items
/System/Library/StartupItems/vpnagentd/StartupParameters.plist
/System/Library/StartupItems/vpnagentd/vpnagentd
/Library/StartupItems/ChmodBPF/ChmodBPF
/Library/StartupItems/ChmodBPF/StartupParameters.plist
Bundles
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
/System/Library/Extensions/NikeSportWatch.kext
- com.nike.sportwatch
/System/Library/Extensions/tun.kext
- com.cisco.cscotun
/System/Library/Extensions/udsnetgear.kext
- ng.uds.netusb.controller
/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
- info.emagic.driver.unitor
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
- com.citrix.citrixicaclientplugIn
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
- com.microsoft.communicator.meetingjoinplugin
/Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin
- net.juniper.DSSafariExtensions.plugin
/Library/Internet Plug-Ins/nplastpass.plugin
- com.lastpass.nplastpass
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin
- com.microsoft.officelive.browserplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins (Disabled)/Flash Player.plugin
- N/A
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/JavaControlPanel.prefPane
- com.oracle.java.JavaControlPanel
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
/Library/Widgets/Network Connect.wdgt
- net.juniper.widget.NetworkConnect
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Caches/com.apple.Safari/Extensions/LastPass.safariextension
- com.lastpass.lpsafariextension
Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library/Internet Plug-Ins/EMusic.plugin
- com.EMusic.Plugin
Library/Internet Plug-Ins/WebEx64.plugin
- com.cisco_webex.plugin.gpc64
Library/Internet Plug-Ins/ZoomUsPlugIn.plugin
- us.zoom.plugin
Library/Widgets/MightyMonitor.wdgt
- com.johnstarmer.widget.MightyMonitor
dylibs
/usr/lib/libgutenprint.2.0.3.dylib
Apps
/Applications/Dropbox.app
Contents of /etc/hosts
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML document text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.apple.installer.osmessagetracing</string>
<key>LaunchOnlyOnce</key>
<true/>
<key>ProgramArguments</key>
<array>
<string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>
</array>
<key>UserName</key>
<string>root</string>
<key>GroupName</key>
<string>wheel</string>
<key>WatchPaths</key>
<array>
<string>/var/db/.AppleDiagnosticsSetupDone</string>
</array>
</dict>
</plist>
Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist (XML document text)
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Disabled</key>
<true/>
<key>Label</key>
<string>org.apache.httpd</string>
<key>EnvironmentVariables</key>
<dict>
<key>XPC_SERVICES_UNAVAILABLE</key>
<string>1</string>
</dict>
<key>ProgramArguments</key>
<array>
<string>/usr/sbin/httpd-wrapper</string>
<string>-D</string>
<string>FOREGROUND</string>
</array>
<key>OnDemand</key>
<false/>
</dict>
</plist>
Profiles: 3
Parental Controls: On
Safari extensions
LastPass
Widgets
MightyMonitor
Restricted files: 3664
Elapsed time (s): 539