I have the latest version of both Windows and itunes. Every time I try to burn a disc, it stops midway through and I get an "unknown error (-69)" message. This is driving me nuts. The files I'm burning are MPEG files. Never had this issue before. I've always been able to burn CDs in the past via iTunes with no problem. Please help! Thanks.
Windows 8
Hi Wendyhn,
If you are having issues when attempting to burn CDs from iTunes you may want to check out the steps in this article for troubleshooting -
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Further steps can be found here -
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thanks for using Apple Support Communities.
Best,
Brett L
unknown error (-69) when burning CD in iTunes
