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Aug 18, 2014 7:11 AM in response to hsurhn78dby jason269,Hello, hsurhn78d.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with the issue persisting. There are just a couple more that I could recommend in the two articles below.
Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
Cheers,
Jason H.
