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Deleted recent call history. Phone still shows 1 incoming call on green phone icon.

Deleted recent call history. Phone still shows 1 incoming call on green phone icon.

iPhone 5s

Posted on Aug 16, 2014 11:33 AM

Reply
1 reply

Aug 18, 2014 7:09 AM in response to RSpearot

Hi RSpearot,


If your phone is still showing a '1' on the icon, it is possible a message is in voicemail. Be sure to check that first.


If there are no voicemails, you may want to try a couple of things to troubleshoot -


First, I would try restarting the iPhone -


Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/HT1430


If the issue is still present, you may want to restore the iPhone as a new device -


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137


Thanks for using Apple Support Communities.


Best,


Brett L

Deleted recent call history. Phone still shows 1 incoming call on green phone icon.

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