HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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All replies
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Helpful answers
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Aug 19, 2014 9:16 AM in response to martuniemanby Jason L,Hi martunieman,
Welcome to Apple Support Communities.
It sounds like there is an issue updating your Apple TV. Take a look at the articles below, they provide a lot of great information and will resolve most update issues.
If you aren't sure how to update your Apple TV, just follow the instructions in this article.
Apple TV (2nd and 3rd generation): How to update Apple TV software
http://support.apple.com/kb/ht5706
If you've already tried updating as shown in the article above but were unable to, try the suggestions in this article.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
I hope this helps.
-Jason
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Aug 19, 2014 5:43 PM in response to Jason Lby martunieman,Jason,
I tried the above and still not updating.
1. AppleTV recovery mode does not show up in ITunes
2. Apple TV does not show up in the ipper right of the ITunes windoe.
HELP
Thanks,
Roger
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Aug 20, 2014 6:27 AM in response to martuniemanby Jason L,Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
