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User profile for user: ossieLA
ossieLA Author
User level: Level 1
0 points

Haunted / Hacked iPhone 5S

Hi there,


Yesterday at 3:30am my iPhone 5S woke me up by playing music out of nowhere. It wasn't my alarm clock - it was random music from iTunes. When I looked at the phone I realized that while I was sleeping the phone made two phone calls and managed to tag a person on a random picture on Facebook. I don't know how any of that was possible. A few months ago the phone would randomly Facetime people, but it stopped doing that. I don't understand how what is happening is even possible. Has anyone experienced the same issue? Does anyone have an idea how to solve this problem?


Thanks!

iPhone 5s, iOS 7.1.2

Posted on Aug 17, 2014 1:24 AM

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2 replies
User profile for user: TJBUSMC1973
TJBUSMC1973
User level: Level 5
7,744 points

Aug 17, 2014 5:26 AM in response to ossieLA

1. Create a backup to iTunes or iCloud & (optional) transfer photos & videos to your computer. [iOS: Back up and restore your iOS device with iCloud or ... - http://support.apple.com/kb/HT1766 & Import personal photos and videos from iOS devices to your ... - http://support.apple.com/kb/HT4083 ]

2. Restore the the iPhone as new [Use iTunes to restore your iOS device to factory settings - http://support.apple.com/kb/HT1414 OR iOS: How to back up your data and set up your device as a ... - http://support.apple.com/kb/HT4137 ].

3. Test the issue.

If the issue remains, the device needs servicing.

Reply

Haunted / Hacked iPhone 5S

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