Neil Paisnel

Q: Double tap Home to jump between apps..broken ?

HI All.

 

Just received the new 5s 16GB..and what a hair pulling nightmare..from no 'Mail sync" in info.....(until iOS 8 at least) and no ability to jump between apps with open dialogue boxes  .... oh why'd id my old 4s WiFi chip have to die......oh yes I remember..I upgraded to iOS 7 ..that killed it.

 

 

 

Anyway ..enough moaning g..back to the point....jumping between apps with an open dialogue box...or the inability to do it now.. 

Is this a 'new feature' a bug or setting or what?

 

I know on my old 4s with pre 7 iOS, I could double tap the home icon when a dialogue box was open and jump to, say Notes, copy a setting....like a WEP key, then double tap again, and go back to the settings, and paste the copied text.

 

Now it seems that the only way to copy that bit of info from Notes to paste in the settings, is by hitting the Power key, and powering off..swiping to open..and getting in a quick double tap before the dialogue opens.

 

It seems that when a dialogue box is open, you can't double tap and close  anything ..it 'locks' to that screen.  You can't even force close that app..

 

For one or two dialogue boxes not an issue...but for instance the Mail app..when I have 8 e-mail accounts, ( two different business accounts, gmail, yahoo, and two private own domain accounts) and for one reason or another I don't have Wifi or cellular data..or a password is wrong...I end up having to click through up to 18 to 20   "OK" or Cancel" dialogue boxes, ( usually three per e-mail account) before I can close the app

 

In previous iterations of iOS with the 4s, I could double tap and swipe the offending mail app away ...not I have to click through all the bloody dialogue boxes telling me I have no connection ..can't get mail etc etc....  More than annoying..

 

any tips to get around this appreciated...feedback already submitted.

Posted on Aug 17, 2014 1:43 AM

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Q: Double tap Home to jump between apps..broken ?

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  • by Neil Paisnel,

    Neil Paisnel Neil Paisnel Aug 17, 2014 4:44 PM in response to modular747
    Level 1 (40 points)
    Mac OS X
    Aug 17, 2014 4:44 PM in response to modular747

    modular747 wrote:

     

    When you try to use mail, which requires internet access, you will get a notification of such, which is dismissed by touching "OK", as I previously described.  Absolutely no reason to double click the home button.

     

     

     

     

     

     

    Maybe that is the case for you,  ..but have got do it 8 times..once for each e-mail account i.   I normally get two messages per e-mail account, so it is an utter pain in the arse, when you used to be able to dismiss them all in one go by closing the app.  Now you can't close th app because the double tap is disabled.

     

     

     

     

     

    No, this had nothing to do with iOS 7 - it was due to OS X 10.9 removing Sync Services.  It already has been returned in the latest versions of OS X 10.9.3 and iTunes.  Update your computer.

     

     

    It is unto date, it always is.  Unless you are referring to an update not yet officially released.

     

    OSX 10.9.4. and iTunes 11.3.1(2)   also fully up to date.    From the Apple menu,  Software Update gives NO UPDATES.

     

     

    You are correct that the Info pane was re introduced, but for Contacts and Calendar ONLY ..there is still no ability to Sync e-mail accounts from Mac to iPhone.

     

    It is coming back..but it is not there yet.

    But the replies he posted have been deleted . All the start of the thread is still there, as is my question , but his answer and my follow up have ben deleted

     

    <Edited By Host>

  • by modular747,

    modular747 modular747 Aug 17, 2014 1:34 PM in response to Neil Paisnel
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 1:34 PM in response to Neil Paisnel

    Wrong! iTunes email syncing has never been a feature of any iTunes or iOS version - only "syncing" the email account settings, which would only be done once  to set up an account.

     

    Those posts were deleted because discussion of beta software is prohibited in this forum.  Regardless, you were misinformed by someone more familiar with the contents of the terminal bovine digestive system than the iOS.

  • by Lyssa,

    Lyssa Lyssa Aug 17, 2014 1:57 PM in response to Neil Paisnel
    Level 6 (17,893 points)
    Aug 17, 2014 1:57 PM in response to Neil Paisnel

    For what it's worth, I've never had any email passwords go missing. On rare occasion, I've seen gmail accounts get goofy if a password is changed & you try to update the password on the phone, but removing the account & re-adding it resolves that issue.

     

    I've never had wifi passwords go missing, either.

     

    What email provider(s) do you have? Are you using POP or IMAP?

     

    ~Lyssa

  • by modular747,

    modular747 modular747 Aug 17, 2014 2:06 PM in response to Neil Paisnel
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 2:06 PM in response to Neil Paisnel

    'Neil Paisnel wrote:

     

    Maybe that is the case for you,  ..but have got do it 8 times..once for each e-mail account i.   I normally get two messages per e-mail account, so it is an utter pain in the arse, when you used to be able to dismiss them all in one go by closing the app.  Now you can't close th app because the double tap is disabled.

     

    Huh?  The messages come only one account at a time - you can't go to another account without dismissing the prior error message.  There would be no way to dismiss them all by the double click method since there would never by 8 separate error messages at a time.

     

    I still have no clue why you so frequently have internet access disabled.  You mentioned "airports and hospital Intensive and Critical care units", neither of which are reason for "airplane mode" or disabling both WiFI and cellular data.

  • by Neil Paisnel,

    Neil Paisnel Neil Paisnel Aug 17, 2014 2:13 PM in response to Lyssa
    Level 1 (40 points)
    Mac OS X
    Aug 17, 2014 2:13 PM in response to Lyssa

    Well i had just gone to bed, after having been on this since about 0700 ..it is now 200 local time...but had to respond.

     

    I got the e-mail of your replies on the iPhone..whiel in bed..but Safari on the iPhone won't log on ..just keep getting a   "Sorry Your session has expired " message...so yo try again..and get the same message.

     

    Does not look like iPhone Safari supports loggin on to this forum..

    And don't any one tell me I have forgotten my password..i log in manually each time on the Mac safari...and it works perfectly/

     

    E-mai account types...as stated in my first or second posts..certainly at leas twice further up this thread.  A selection of yahoo, and two gmails, plus Exchange server, and two ..sorry three private domain names and oh yes,.. my ISP's own e-mail account.

     

    maybe it is not so much loosing the passwords as sending them wrong, as it comes up with the message asking to re enter the password as the password is not correct.  maybe it is due to a poor GPRS data signal?  and login data gets corrupted in the sending.  I don't know..

     

     

     

     

     

    Wrong! iTunes email syncing has never been a feature of any iTunes or iOS version - only "syncing" the email account settings, which would only be done once  to set up an account.

     

     

     

     

    OK, so sounds like I used the wrong phrase .  I meant "e-mail syncing "  to mean that iTunes sync'd the accounts on the Mac mail to the account on the iPhone Mail.  Apart from re -entering the passwords I can't remember ever having entered e-mail settings more than once or twice on the iPhone...iTunes has always done it automatically

     

     

     

     

    But all of that is getting totally side tracked from what I wanted to know..the question is if any one knows if this Double tap feature that used to be there on iPhone 4s is broken...or is it something that Apple has disabled either intentionally or by acident?  ed to re enter passwords now and again, if i don't have to go through all the error boxes that ask you to re enter your password...

    Am I calling them the correct name?  We have established that they are not Dialogue boxes......anyway the box that tells you that password is correct and you have to enter another one.

  • by Neil Paisnel,

    Neil Paisnel Neil Paisnel Aug 17, 2014 2:28 PM in response to modular747
    Level 1 (40 points)
    Mac OS X
    Aug 17, 2014 2:28 PM in response to modular747

    modular747 wrote:

     

    'Neil Paisnel wrote:

     

    Maybe that is the case for you,  ..but have got do it 8 times..once for each e-mail account i.   I normally get two messages per e-mail account, so it is an utter pain in the arse, when you used to be able to dismiss them all in one go by closing the app.  Now you can't close th app because the double tap is disabled.

     

    Huh?  The messages come only one account at a time - you can't go to another account without dismissing the prior error message.  There would be no way to dismiss them all by the double click method since there would never by 8 separate error messages at a time.

     

     

     

    My turn to say Huh? 

    Exactly what I have been saying all along..the messages come along one at a time..so you have to dismiss 8 of them individually , one after another..i have said that countless times now.

     

    And yes you can dismiss them all one ...by closing the app before they all appear..one at a time and acknowledged one at a time.    If you Double Tap the Home button on iPhone 4s, you could close the app completely..No more error messages to go through one at a time.  All gone in one hit.

     

    On the 5s...as soon as one error message appears..Double Tap is disabled.

     

    You can't get the list of running apps with Preview in order to close the Mail app down.

     

     

     

     

    modular747 wrote:

     

     

     

    I still have no clue why you so frequently have internet access disabled.  You mentioned "airports and hospital Intensive and Critical care units", neither of which are reason for "airplane mode" or disabling both WiFI and cellular data.

     

    You tell that to a parent of someone that is dying, when your phone goes off when you hare trying to move them, or the phone darts causing blips on their heart monitors..

     

    Ever flown an aircraft and tried to talk to ATC while there are two or three phones within two feet of the headset and intercom system all chirping in the background...a Nightmare..and unsafe which could potentially lead to a mis radio call to cancel line up, ..umm expedite Runway exit, any reason that interferes with my communication between myself and Air Traffic is a bad thing.  I am guessing by your username here you may have aviation links? fly 747 maybe?  surely you know the noise a few mobiles can cause ....or maybe you don't if you don't fly the small stuff any more.  but believe me..1980's intercoms as fitted to Piper Chieftans are not well screened to knock out mobile phone signal chatter

     

    But why the **** is that even relevant...Why do people ...well meaning ,  feel the need to question other peoples reasons or motives...I have asked a question about the Double Tap function being disabled or not (is it broken..or a bug?)  when an error message appears...and no one seems to have touched on that.

     

    if you don't know..just say so ..or say nothing ...

     

    Anyway .time for me to go to bed.  No more post tonight..especially as iPhone Safari won't log on to this forum board.

  • by modular747,

    modular747 modular747 Aug 17, 2014 3:10 PM in response to Neil Paisnel
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 3:10 PM in response to Neil Paisnel

    Neil Paisnel wrote:

     

     

    But all of that is getting totally side tracked from what I wanted to know..the question is if any one knows if this Double tap feature that used to be there on iPhone 4s is broken...or is it something that Apple has disabled either intentionally or by acident?  ed to re enter passwords now and again, if i don't have to go through all the error boxes that ask you to re enter your password..

    No, it is working exactly as everyone is experiencing.  As to whether Apple "intended" this, no one here can answer what Apple's intentions are about anything they haven't publicly announced.  FWIW, the current function creates no problems for me or any of the many iPhone users I know.

     

    You tell that to a parent of someone that is dying, when your phone goes off when you hare trying to move them, or the phone darts causing blips on their heart monitors..

    Patient monitoring equipment, including telemetry, has been cellular and WiFi tolerant for at least 20 years.  Every  hospital I know of has provided WiFi hotspots for guests and staff for a good 10 years. In fact, WiFI is required for EMR access from portable devices such as tablets or laptops.

     

    If that is not the case in your location, the obsolete monitoring system is putting patients in more jeopardy than sensitivity to WiFi or cellular signals.  If you think the equipment is sensitive to cellular, "when the phone goes off", you can put it in airplane mode and then enable WiFi.

     

    Ever flown an aircraft and tried to talk to ATC while there are two or three phones within two feet of the headset and intercom system all chirping in the background...

    What's that got to do with being in an airport, which is what you mentioned?  Checking email or doing anything at all with a phone while flying any plane is what poses a major risk.  The phone needs to be flat OFF.

  • by modular747,

    modular747 modular747 Aug 17, 2014 3:24 PM in response to Neil Paisnel
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 3:24 PM in response to Neil Paisnel

    Neil Paisnel wrote:


    iPhone Safari won't log on to this forum board.

     

    Yet another mysterious iOS disability (along with disappearing WiFi and email passwords) to which the rest of us are not subject.  No problems at all accessing this forum with iOS 7.x Safari from iPhones or iPads.

     

    You seriously need to troubleshoot your iPhone as described in the User Guide

  • by Cam.Gould,

    Cam.Gould Cam.Gould Aug 17, 2014 4:04 PM in response to modular747
    Level 1 (0 points)
    Aug 17, 2014 4:04 PM in response to modular747

    modular747 wrote:

     

    Regardless, you were misinformed by someone more familiar with the contents of the terminal bovine digestive system than the iOS.

    Actually he was not misinformed, but you are correct that comments about beta versions are not allowed (which I had forgotten about unfortunately). In context my comments are 100% correct. Perhaps you were misled by an inability to comprehend context and a propensity for making poorly informed assumptions.

     

    Neil, those popups dialogue boxes will need to be dismissed or dealt before you can switch apps. As you mentioned earlier, you can dismiss the mail ones by pressing 'OK'. The functionality is like that for a reason, and makes perfect sense for the vast majority of users. It's one of those things you are probably going to have to live with until your device can predict more about you and what you are doing than you probably already know yourself.

  • by modular747,

    modular747 modular747 Aug 17, 2014 4:23 PM in response to Cam.Gould
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 4:23 PM in response to Cam.Gould

    Cam.Gould wrote:

    Actually he was not misinformed, but you are correct that comments about beta versions are not allowed (which I had forgotten about unfortunately). In context my comments are 100% correct. Perhaps you were misled by an inability to comprehend context and a propensity for making poorly informed assumptions.

     

    Huh?????  This is the fist time you posted or were even mentioned in this thread - there were no comments, and no context to "comprehend."  As to the original reference to purported upcoming iTunes email syncing changes, he was categorically, undeniably misinformed.

  • by Cam.Gould,

    Cam.Gould Cam.Gould Aug 17, 2014 4:39 PM in response to modular747
    Level 1 (0 points)
    Aug 17, 2014 4:39 PM in response to modular747

    It was my comment he was quoting. And the discussion he was quoting from was about syncing email account information between devices. Being misinformed requires someone to give false information, which has not happened. He may have misunderstood though, which is a similar concept of course, but is passive rather than active (arguably the reverse from a semantic point of view).

     

    We aren't allowed to talk about the beta features, so we can't really discuss that part of this any further. Are you testing them too?

  • by modular747,

    modular747 modular747 Aug 17, 2014 5:06 PM in response to Cam.Gould
    Level 6 (19,343 points)
    iPad
    Aug 17, 2014 5:06 PM in response to Cam.Gould

    His post indicated that he was under the impression that "iOS 8" would have the capability of email syncing with iTunes, which he later modified to email account settings syncing when it was pointed out to him that that email syncing with iTunes was never a feature. 

     

    My NDA precludes discussion of any beta feature - iTunes, Yosemite, or iOS 8.  You can infer what you want from my prior statements.

  • by Cam.Gould,

    Cam.Gould Cam.Gould Aug 17, 2014 5:13 PM in response to modular747
    Level 1 (0 points)
    Aug 17, 2014 5:13 PM in response to modular747

    Yes, exactly. Hence my point that he wasn't misinformed. We may just be talking semantics here, which is of course no use to the topic so we should move on.

     

    I was in no way asking you to discuss features of iOS 8, Yosemite or iTunes. But I take it you are working on or testing on those platforms. You may not be privy to every aspect of aforementioned platforms. Either way, we are not allowed to mention the features and my comments were quite correctly deleted. So there is no point in discussing any of those features.

  • by Neil Paisnel,

    Neil Paisnel Neil Paisnel Aug 18, 2014 12:17 AM in response to Cam.Gould
    Level 1 (40 points)
    Mac OS X
    Aug 18, 2014 12:17 AM in response to Cam.Gould

    OK, well morning here now, and first attempt at logging on via iPhone and this time straight in.  Maybe the forum does not accept logging in from another device so soon after logging out from another machine.

     

    I never wanted or expected e-mail syncing of actual messages, never even thought of it or wanted or needed it.  I was only ever concerned with syncing e-mail account info.  Not changed anything in that regard.

     

    I know this is all digressing but since you keep digging, I shall explain further .  No matter if we supposedly have RF immune equipment in hospitals or not, those are the rules, in certain areas of some hospitals, so I stick by them.  It is not very professional to be using the phone either when around relatives and patient we are transferring.    To explain further, I fly the air ambo aircraft, and we are a small team, so I am often helping collect, load, carry kit.  This means going with the transfer team to the hospital, as extra pair of hands to lift,carry or move whatever they ask.  

    In the old aircraft I fly, I could leave the phone on all the flight, the aircraft systems don't get interfered with to an extent that it harms navigation to any degree I have experienced.  There is some alleged evidence that Transponders maybe affected, but I have not knowingly had this.  The major issues, so I have been told, is that a phone at altitude can confuse the cell phone network, by being in range of more than a normal number of masts.  Again no idea if that is true or not.

    The biggest annoyance and danger of a phone in the cockpit of my basic light twin aircraft is simply the constant chirping in the intercom as the phones ramp up their power to maintain connection.  When you personally have 3 phones, the medics have their private and also a work phone, and maybe  a relatives phone too, that can be 6 phones all within a few feet.  Flight mode is just fine, Wifi on too is fine, but pointless, so flicking to flight mode is quick and easy.  I don't want 3 phones, but work insist I use theirs, I want to keep my own with me, and since we are back and forward between UK and Jersey I often have my cheap pay upfront phone for when I am in UK to save massive roaming rates.  All totally irrelevant of course.




    This is a new phone, picked up from the store Saturday PM.  Have done complete phone reset, deleting all data ,four or five times now.

     

    All e-mail accounts work just fine and always did.  There is no error in their setup.  From the moment they are setup they work fine.  Until there is some Error and the phone pops up with a box with either Settings & OK, or a text entry box, and keyboard appears asking for password entry.  Sorry I don't know the correct name for it.

    With the 4s I could Double Tap the button at the bottom, switch to Notes, Select and Copy the relevant Password, then jump back to Mail and paste the password back in.


     

     

     

     

    modular747 wrote:


    No, it is working exactly as everyone is experiencing.

     

     

    If only you had said that at the start, we could have wrapped this up within two or three posts...if you check the title you will see that was my original question ...Is the Double tap feature Broken...

  • by Cam.Gould,

    Cam.Gould Cam.Gould Aug 18, 2014 12:13 AM in response to Neil Paisnel
    Level 1 (0 points)
    Aug 18, 2014 12:13 AM in response to Neil Paisnel

    Hi Neil. I thought you were talking about syncing account settings. I'm not sure why others got the impression you meant messages... but oh well, let's move on.

     

    I think you should be able to just click to dismiss the message, and then just leave it. Your password should stay saved and start working again when you connect to the network again. Tapping to re-enter settings may be wiping your older settings.

     

    If it isn't staying as saved, something else must be happening. That would seem like an error to me. I've never had that issue myself, and I too use offline modes on my phone. I would recommend calling Apple support about that. With your new phone you should have at least some Applecare available to you.

     

    I hope that help at least a little :/

     

    Good luck!

    Cam

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