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I am not able to receive any mail on my iPad but am able to see it in the server suddenly

I am not able to receive any mail on my iPad suddenly

iPad, iOS 7.1.1

Posted on Aug 17, 2014 4:03 AM

Reply
2 replies

Aug 19, 2014 6:25 AM in response to Raviku

Hi Raviku,


Welcome to Apple Support Communities.


It sounds like there is an issue receiving email when using the Mail app on your iPad. The article below provides a lot of great troubleshooting suggestions that may be able to help you resolve the issue.


iOS: Troubleshooting Mail

http://support.apple.com/kb/ts3899

Resolution

First, try these basic troubleshooting steps:

  1. Tap Safari and load a webpage. If you can load a webpage, then your device has Internet access. If you can't load a webpage, check your Wi-Fi connection or try a different Internet connection:
    • Try a different Wi-Fi connection.
    • If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.

    If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*

  2. Log in to your email provider's website to make sure that the account is active and the password is correct.
  3. Make sure your settings are correct using Mail Settings Lookup.
  4. Restart your iOS device.
  5. Delete the affected email account from your device.
    • Tap Settings > Mail, Contacts, Calendars.
    • Tap the affected email account.
    • Tap Delete Account.
  • Add your account again.
  • * If you can only use your email account while connected to your home network, this might be a limitation put in place by your email service provider. For help, please contact your email service provider.

    Follow the steps below for specific alerts.

    "Cannot get mail"

    Make sure you entered the correct password. If you enabled two-step verification through your email service provider, contact them to see if you need a special password for your iOS device.


    I hope this helps.

    -Jason

    Aug 19, 2014 6:43 AM in response to Raviku

    iOS: Unable to send or receive email

    http://support.apple.com/kb/TS3899


    Can’t Send Emails on iPad – Troubleshooting Steps

    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


    Setting up and troubleshooting Mail

    http://www.apple.com/support/ipad/assistant/mail/


    Using a POP account with multiple devices

    http://support.apple.com/kb/ht3228


    iOS: Adding an email account

    http://support.apple.com/kb/HT4810


    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

    http://support.apple.com/kb/ht1694


    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

    http://support.apple.com/kb/TS1944


    Server does not allow relaying email error, fix

    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


    Why Does My iPad Say “Cannot Connect to Server”?

    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


    Gmail Account Will Not Connect to Gmail Server

    http://support.apple.com/kb/ts3058


    Error: “Server Unavailable” when accessing Yahoo on iOS devices

    https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true


    Unable to Delete eMail Messages

    http://support.apple.com/kb/TS2475


    How to Delete Email on the iPad

    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


    How to Mass Delete Emails from iPhone and iPad Inbox (with video)

    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


    How to delete ALL mail messages from iPhone/iPad in one step

    http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/


    How to Attach Photos and Videos to Emails on an iPhone or
    iPad

    http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad


    iPad Basics: Sending an Email With An Attachment

    http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment


    How to add, send and open iPad email attachments

    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


    How to Send Multiple email Attachments from your iPad or iPhone

    http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone


    How to Sync Contacts with Your iPad Using iTunes

    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


    Importing a Contact List CSV to the iPad

    http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html


    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

    http://support.apple.com/kb/ts2621


    iCloud: Create a group and add contacts to it

    http://support.apple.com/kb/PH2667


    eMail Groups - You can use a third party app that many users recommend.

    MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

    Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

    Group Email! Mail Client with Attachments and Cloud Services

    https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8


    iPad Mail

    http://www.apple.com/support/ipad/mail/


    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


    Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


    How to delete an email account on your iPad

    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html


     Cheers, Tom

    I am not able to receive any mail on my iPad but am able to see it in the server suddenly

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