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After updating iTunes my library is non-existant...what gives?

After updating iTunes my library is non-existant...what gives?

Trying to find details

Posted on Aug 17, 2014 1:22 PM

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2 replies

Aug 19, 2014 6:31 AM in response to M2DL

Hey M2DL,



Thanks for the question. Luckily, we have steps available that may help to restore your library:


No content shows up in iTunes after updating

http://support.apple.com/kb/TS1967


Resolution


1. Quit iTunes.


2. Download and install the latest version of iTunes.


3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:



Mac OS X

/Users/username/Music/iTunes/


Microsoft Windows Windows XP and Windows 2000

\Documents and Settings\username\My Documents\My Music\iTunes\


Microsoft Windows Windows Vista and Windows 7

\Users\username\Music\iTunes\



4. Drag the iTunes Library file from the above location to the Desktop.


5. Open the Previous iTunes Libraries folder in the iTunes folder.


6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).


7. Drag this file to the iTunes folder (the enclosing folder).


8. Rename this file to iTunes Library.


9. Open iTunes.


You should now see your missing content in iTunes.


If the above does not resolve your issue, you can learn about re-creating your iTunes library:


iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/HT1451



Thanks,


Matt M.

After updating iTunes my library is non-existant...what gives?

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