HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
Learn about If you can't update or restore your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Aug 17, 2014 1:54 PM in response to @mexico18by lllaass,What do yo mean by earlier backup?
To restore from backup:
iOS: Back up and restore your iOS device with iCloud or iTunes
Note the typically there is only one iCloud backup and iTunes backup. When subsequently backup the previous backup gets modified with the changes.
For iTunes backup go to iTunes?Preferences>Devices and look for backups and dates.
For iCloud backup go to Settings>iCloud>Backup and Storage and look at the date(s) of the backup
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Aug 17, 2014 2:03 PM in response to lllaassby @mexico18,My daughter has deleted all of my contacts etc on my mobile phone and only kept a small amount. I want to know how I can back from from yesterdays back ups as all should still be on there
all of my apple devices including my mac has since also lost all contact details as well and when I try to retrieve old back ups it does not replace lost info.
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Aug 17, 2014 2:07 PM in response to @mexico18by lllaass,Do you have a backup that has the contacts?
My previous post said how to find that out and how to restore.
Also, were they iCloud contacts? If on a computer browser yo go to icloud.com and sign in and go to contacts are they listed? If not then restoring from iCloud backup will not restore them since the iCloud backup does not included iCloud stuff
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)