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Ipod classic isn't recongnized in Windows or itunes

I have an ipod 160gb classic. It was working fine a few weeks ago but after updating to the latest itunes, it's stopped working. It isn't recognized on my computer (I'm running Windows Vista) or in itunes at all. My USB ports and the cables I have been using work fine with other devices. I've tried all of the trouble shooting things i could find and nothing has worked. Can anyone help me?

iPod classic 160GB (Late 2009), Windows Vista

Posted on Aug 17, 2014 3:35 PM

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2 replies

Aug 19, 2014 7:00 AM in response to Chris Chez

Hi Chris Chez,


Welcome to the Apple Support Communities!


I know it can be very frustrating and even a little concerning when your iPod isn’t recognized by your computer or iTunes. The first steps I would recommend would be the ones in the attached article.


iPod not recognized when connected to Windows laptop over USB

http://support.apple.com/kb/TS1401


Have a great day,

Joe

Ipod classic isn't recongnized in Windows or itunes

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