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kennethfrommascoutah

Q: My iPhone cannot find my AirPrint printer HP Photosmart 7525.  What do I do?

My iPhone and iPad cannot find any AirPrint Printers.  MY HYP Photosmart 7525 is AirPrint compatible, what can I do?

iPhone 5s, iOS 7.1.2

Posted on Aug 17, 2014 6:31 PM

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Q: My iPhone cannot find my AirPrint printer HP Photosmart 7525.  What do I do?

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  • by mario49,

    mario49 mario49 Aug 20, 2014 9:18 AM in response to kennethfrommascoutah
    Community Specialists
    Aug 20, 2014 9:18 AM in response to kennethfrommascoutah

    Hey kennethfrommascoutah,

     

    Thanks for using Apple Support Communities.

     

    Since you are having trouble using AirPrint follow this section of the article.

     

    About AirPrint

    http://support.apple.com/kb/ht4356

     

    If you're unable to print

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    4. Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

     

    Have a nice day,

    Mario