mangoCooper

Q: Supra savings malware/virus?

I have the supra savings virus on my computer. When i am in Chrome, it redirects me to various websites instead of the target site. It makes browsing very difficult.

 

Does anyone know how to remove it?

 

Should I install some sort of anti virus program to my mac?

Posted on Aug 17, 2014 10:34 PM

Close

Q: Supra savings malware/virus?

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Aug 17, 2014 10:36 PM in response to mangoCooper
    Level 10 (271,860 points)
    Desktops
    Aug 17, 2014 10:36 PM in response to mangoCooper

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    For adware removal see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by gail from maine,

    gail from maine gail from maine Aug 17, 2014 10:36 PM in response to mangoCooper
    Level 7 (27,086 points)
    iCloud
    Aug 17, 2014 10:36 PM in response to mangoCooper

    Hi mangoCooper,

     

    Follow the instructions in these two support articles by fellow community member Thomas Reed:

     

    The Safe Mac » Mac Malware Guide

     

    The Safe Mac - ADWARE REMOVAL

     

    Cheers,

     

    GB

  • by Linc Davis,

    Linc Davis Linc Davis Aug 17, 2014 11:25 PM in response to mangoCooper
    Level 10 (208,044 points)
    Applications
    Aug 17, 2014 11:25 PM in response to mangoCooper

    It's a Chrome extension. Remove any such extensions you don't know you need. If in doubt, remove all of them.

  • by thomas_r.,

    thomas_r. thomas_r. Aug 18, 2014 7:39 PM in response to mangoCooper
    Level 7 (30,944 points)
    Mac OS X
    Aug 18, 2014 7:39 PM in response to mangoCooper

    I have the supra savings virus on my computer. When i am in Chrome, it redirects me to various websites instead of the target site. It makes browsing very difficult.

     

    We'll need more information about specifically what you're seeing. Where are you getting the "supra savings" name? Is it showing up in ads?

     

    Are you seeing these redirects for every single site that you try to go to? Is it only happening in Chrome, or is Chrome the only browser you have been using? (If the latter, try Safari and see if the problem occurs there.)

     

    There are all manner of possible causes, but we need information to give specific answers.

     

    Should I install some sort of anti virus program to my mac?

     

    Absolutely not. Anti-virus software doesn't protect well against adware, if that's what this is. Further, some possible causes wouldn't be impacted by anti-virus software at all.