Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad does not receive email but does connect to internet

IIpad says it is not able to receive emails but the internet is connected OK?

iPad, iOS 7.1.2

Posted on Aug 18, 2014 1:02 AM

Reply
2 replies

Aug 18, 2014 6:52 AM in response to Marj0rie

You say internet is connected OK. Does Safari connect and work?

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync

http://support.apple.com/kb/TS1944


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say “Cannot Connect to Server”?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


Gmail Account Will Not Connect to Gmail Server

http://support.apple.com/kb/ts3058


Error: “Server Unavailable” when accessing Yahoo on iOS devices

https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true


Unable to Delete eMail Messages

http://support.apple.com/kb/TS2475


How to Delete Email on the iPad

http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm


How to Mass Delete Emails from iPhone and iPad Inbox (with video)

http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/


How to delete ALL mail messages from iPhone/iPad in one step

http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/


How to Attach Photos and Videos to Emails on an iPhone or
iPad

http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad


iPad Basics: Sending an Email With An Attachment

http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment


How to add, send and open iPad email attachments

http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html


How to Send Multiple email Attachments from your iPad or iPhone

http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


Importing a Contact List CSV to the iPad

http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html


iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


iCloud: Create a group and add contacts to it

http://support.apple.com/kb/PH2667


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email! Mail Client with Attachments and Cloud Services

https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.


How to delete an email account on your iPad

http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html


 Cheers, Tom

Ipad does not receive email but does connect to internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.