whourie
Level 1 (0 points)

Q: unable to browse https websites

dear team

 

 

i am facing the following issues on my Macbook Pro:

- unable to browse https websites (facebook, yahoo,hotmail..) using Google Chrome and Safari6 while working

fine with Firefox , the page displays only text and plain format

-unable to connect the Appstore to the internet although i can browse.

-any website with certificates generates a certificate error message

 

 

pl. advise

MacBook Pro, OS X Mountain Lion (10.8)

Posted on Aug 18, 2014 5:52 AM

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whourie

Q: unable to browse https websites

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  • by Paul_31,

    Paul_31 Paul_31 Aug 18, 2014 7:15 AM in response to whourie
    Level 6 (13,825 points)
    Aug 18, 2014 7:15 AM in response to whourie

    Do you have any anti-virus software installed, or software that claims to improve your internet security?

  • by whourie,

    whourie whourie Aug 18, 2014 7:33 AM in response to Paul_31
    Level 1 (0 points)
    Aug 18, 2014 7:33 AM in response to Paul_31

    NO i dont have. Might it resolve the issue??  which one you advise to use??

  • by Paul_31,

    Paul_31 Paul_31 Aug 18, 2014 7:36 AM in response to whourie
    Level 6 (13,825 points)
    Aug 18, 2014 7:36 AM in response to whourie

    I'd advise that you DON'T use any - I asked as it seems that sometimes anti-virus software and 'security' software can cause the sort of problems you are reporting.

    Maybe someone else with spot this thread and have some suggestions.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Aug 25, 2014 1:22 PM in response to whourie
    Level 9 (73,006 points)
    Applications
    Aug 25, 2014 1:22 PM in response to whourie

    HI,

     

    In Applications/Utilities open the Keychain Access app.

    Use the Menu for the app and select Keychain First Aid.

    (it has a Verify option first).

     

    Next check the Login (top left) and Password (Bottom Left)  and then the right hand list and see if the dates are current.

    Some items should be dated Today (or the last Computer Start up time).

     

     

    3Sigcopy2.png

    9:22 pm      Monday; August 25, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad