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Aug 20, 2014 7:13 AM in response to lholteby brenden dv,Hi lholte,
I apologize, I'm a bit unclear on the exact issue you are describing. If you are using iTunes Match ("the cloud" in this case) and are having issues uploading tracks that you imported from CD (seeing a grey cloud icon), it could be one of several things. You may find the following article explaining the various cloud icons helpful in determining the cause:
iTunes Match: Understanding the iCloud Status icons
http://support.apple.com/kb/TS4124
Regards,
- Brenden
