Hey guys,
I see some "ghost"-windows on my screen - very light, you really have to look closely, but you can see them.
It's like closed windows burned into the screen. You can't take a screenshot of it, which means it's actually in the screen.
I had it off, unplugged for 20 Minutes... nothing works... I still got this issue.
Anyone with some good ideas how to solve this?
Best regards,
Roy
iMac (27-inch, Late 2012), OS X Mavericks (10.9.4)
Is the machine covered by AppleCare?
The year has already passed by... :-/
Sorry to hear you elected to not purchase AppleCare, had you done so it would have extended the warranty to 3 years. Unfortunately because your 1 year warranty has already passed you cannot get AppleCare support now, AppleCare must be purchased anytime within the 1 year warranty.
You can try some basics, first is to do some basic resets. I'd recommend doing a SMC reset with all peripherals unplugged. If necessary do the reset 2-3 times back to back. If you don't know how to do a SMC reset please click iMac SMC and PRAM reset
Hey!
I've had the same problem (image persistence) on my iMac 27'' (late 2013).
I had to have my display changed through Apple Care a few days ago. The thing took 30 minutes.
Apparently they solved the problem on later models.
If your iMac is still guaranteed I would strongly suggest that you have it serviced (whether you have Apple Care or not). It is not a software problem that you can solve using the white screensaver!
It is a hardware problem.
Hope this helps!
Screen problem with my iMac 27-inch, Late 2012
