Unknown Error (-51)

Question

Level 1

0 points

Unknown Error (-51)

I purchased three songs from the Store yesterday, but as they were downloading a window popped up which said "Unable to process. Unknown Error (-51). Please try Check Purchases later." I tried to check purchases, but it gives me the same message. I reported the problem on the purchase history page, but I was just wondering if anyone had encountered this problem before.

IBook, Mac OS X (10.2.x)

Posted on Sep 18, 2006 4:28 PM

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Answer 1

Sep 19, 2006 1:16 AM in response to helen148

I'm having a similar problem with an error code -50. It only seems to apply to music, however. I've downloaded some podcasts and free TV shows, but for the music files it just says to make sure I have an active network connection, which I do!

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Answer 2

Dana A

Level 2

390 points

Sep 19, 2006 12:12 PM in response to Catskill Eagle

Check out this article:
http://docs.info.apple.com/article.html?artnum=93459

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Answer 3

Holmbrew

Level 1

120 points

Sep 19, 2006 8:30 PM in response to helen148

I kept getting Err = -50. After reading this article i decided to repair disk permissions with the disk utility application. Then I restarted iTunes and did a "Check for Purchased Music" and the files finally started to download.

PowerBook G4 15inch (FW800) Mac OS X (10.4.7)

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Answer 4

Chiron1

Level 1

5 points

Sep 19, 2006 8:44 PM in response to Holmbrew

I was also getting the -50 error.

Disk Utility did not find any permission issue, so I just quit and started iTunes again, and just as Holmbrew said, "Check for Purchased Music" caused them all to download with no further problems.

Very odd.

Power Mac MDD Dual Processor 1 Ghz G4 Mac OS X (10.4.7)

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Answer 5

Sep 19, 2006 9:31 PM in response to helen148

I was having the error = -50 problem, as well. The way I got it to work was just by simply quitting iTunes and re-opening it again. Then going to the "store" section at the top of the screen and hitting "check for purchased music".

This seemed to fix it.

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