iphone 5 won't reboot. keeps flashing in and out.
iphone 5 won't reboot. keeps flashing in and out. it is showing error 21 when I try to restore software.
iPad 2, iOS 6.1.4
iphone 5 won't reboot. keeps flashing in and out. it is showing error 21 when I try to restore software.
iPad 2, iOS 6.1.4
Hey Kash922,
Thanks for using Apple Support Communities.
Since your screen is flashing you may want to look at the hardware troubleshooting article. The error 21 is a hardware issue and is addressed in the quote from the second article.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
- Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
- Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
- Confirm that your security software and settings are allowing communication between your device and update servers.
- If you still see the error message when you update or restore, contact Apple support.
Have a nice day,
Mario
iphone 5 won't reboot. keeps flashing in and out.