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Aug 21, 2014 6:20 AM in response to Flash767by joe_7399,Hi Flash767,
Welcome to the Apple Support Communities!
You are correct in that your store credit does need to be less than the cost of a single item on the iTunes Store to add a different form of payment and change the country for your account. Please reference the following article for further information.
I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account
http://support.apple.com/kb/TS5375
If you have a store credit balance
You must spend your balance before you can change stores:
- If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.
- If you don't have a credit card, contact iTunes Store support.
If you are continuing to have issues changing your information, I would suggest following the link in the above article and contact iTunes Store support.
Have a great day,
Joe
