acmclea2 Author

Level 1

0 points

My MacBook Pro has a black screen with a white error, previous to this it kept saying my hat drive was full and I was trying to delete large movie files then it went to the black screen

Macbook Pro 2012, showing a black screen with the rainbow ball, how can I fix this?

also, before it went to the black screen I kept getting a message saying my hat drive space was very low. I was deleting movie files and emptied the trash then it went to the rainbow ball, then black screen. Any suggestions on fixing either problem, the black screen and freeing up space?

MacBook Pro with Retina display

Posted on Aug 19, 2014 9:37 AM

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1 reply

Level 10

84,018 points

Aug 19, 2014 10:30 AM in response to acmclea2

Go step by step and test.

1. Start up in Safe Mode.

http://support.apple.com/kb/PH11212

2. Empty Trash.

http://support.apple.com/kb/PH10677

http://support.apple.com/kb/PH13806

3. Delete "Recovered Messages", if any.

Hold the option key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.

Library > Mail > V2 > Mailboxes

Delete "Recovered Messages", if any.

Empty Trash. Restart.

4. Repair Disk

Steps 1 through 7

http://support.apple.com/kb/PH5836

5. Disk space / Time Machine ?/ Local Snapshots

Local backups

http://support.apple.com/kb/ht4878

6. Delete old iOS Devices Backup.

iTunes > Preferences > Devices

Highlight the old Backups , press “Delete Backup” and then “OK”.

http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US

7. Re-index Macintosh HD.

System Preferences > Spotlight > Privacy

http://support.apple.com/kb/ht2409

8. For more on this and very helpful tips:

http://pondini.org/OSX/LionStorage.html

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My MacBook Pro has a black screen with a white error, previous to this it kept saying my hat drive was full and I was trying to delete large movie files then it went to the black screen

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