iPhone 5 shows full wifi strength but it intermittently drops the connection
I have an iPhone 5 that generally works great, but when I am at home the wifi frequently stops working, even though it shows full reception. I'm on the latest iOS as of this writing (7.1.x). Basically I'll usually just be browsing the web in Safari and a webpage will randomly not load. If I turn wifi off, the webpage will load very quickly over LTE.
Some other things I've noticed about getting wifi to work again:
- If I turn the wifi off and on on, the wifi sometimes works again
- If I put the phone in airplane mode and then back out of airplane mode, the wifi usually starts working again
- If I restart the phone wifi will start working again
- Wifi always shows at full strength (I have a small house)
- The wireless router is an Apple Airport Extreme with latest updates
- My MacBook Pro (early 2011) never has wifi problems in the house
- This is my second iPhone 5 -- I had to do a full replacement awhile ago and my previous, identical phone did the same thing – so it doesn't seem to be a hardware problem
- All wireless settings on the router are basically standard/default in terms of frequencies
- Having bluetooth on or off does not seem to prevent/cause the problem. I found in another thread that having bluetooth on was causing an intermittent wifi problem so for the time being I have bluetooth off but the phone still exhibits the problem
If possible if there's a way to try and debug/diagnose the problem from a log file or something similar I would be fine with trying that. I just can't seem to find any way to diagnose the issue, which would be quite useful. Any thoughts/suggestions are appreciated.
iPhone 5, iOS 7.1.2