Q: How to get my 160 gb iPod classic Refurbished

Apple does not refurbish iPods for consumers at all. You can get the whole iPod replaced but you cannot get the same one refurbished and given back to you. Should you get it replaced, they will not let you change color.

Yes I did. YOU CANNOT GET IT REFURBISHED BY APPLE.

Apple will offer to replace your iPod for $129. Again, this is a replacement iPod, not your same iPod getting refurbished.

Your first reply was unnecessarily rude and showed you didn't understand my reply, so I repeated it with emphasis. No anger intended.