Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud will not back up my phone and says i do not have enough storage available.

I used my sons Apple ID and password when setting up my iPhone 4s. It now says that i do not have enough storage available to back up my phone. How can i set up my own account without losing any data?


<Edited by Host>

iPhone 4S

Posted on Aug 19, 2014 9:56 PM

Reply
1 reply

Aug 22, 2014 11:43 AM in response to e.cliff

Hey e.cliff,



Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:


Creating an iCloud account: Frequently Asked Questions

http://support.apple.com/kb/HT4436


As always, it is a good idea to backup your device before attempting these steps:


iOS: How to back up your data and set up your device as a new device

http://support.apple.com/kb/HT4137



Thanks,


Matt M.

iCloud will not back up my phone and says i do not have enough storage available.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.