Verification email not received

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Level 1

8 points

Verification email not received

I Was trying to change the alternative in the past few months, but unable to do so.

After adding a new Apple ID, I also add that email address to the original Cloud account for verification, in order to use iMessage and Face Time.

NO verification email was ever received to the new iClould account, except the one for creating the new Apple ID. The is NO email received to verified the iMessage and Face Time.

The new ID is a yahoo address in the US, and I have checked the spam and trash folders many times for the email.

Please, if anyone know, how to solve the above issue. Thank you.

iPad 2, iOS 5.0.1

Posted on Aug 20, 2014 6:12 AM

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Answer 1

braden85

Community Specialist

Aug 22, 2014 9:57 AM in response to legendary80

Hi legendary80,

I have a couple of links for you regarding FaceTime and Messages that may help you resolve this issue:

iOS: Using Messages

http://support.apple.com/kb/HT3529

How do I enable iMessage for use with Messages?

You can enable iMessage in multiple ways, depending on your device:

iPhone: Turn Messages on in Settings > Messages. Messages will begin registration with your carrier-assigned cellular telephone number. Sign in with your Apple ID to also use your e-mail with Messages.

iPad and iPod touch: Navigate to Settings > Messages. Sign in with your Apple ID.

Follow these steps if you are experiencing difficulty activating your telephone number or Apple ID with iMessage.

iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538

iOS: Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

If these do not address your issue, would you mind providing a bit more information about what you are trying to accomplish, please. Thanks for coming to the Apple Support Communities!

Regards,

Braden

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