thank you for reply. no luck until.... rechecked the message on ATV and it actually says go to www.crackle.com/activate. Note the */activate* on the end. you have to enter that in the address line. the Crackle home page will not get you there. so I get to the activate page, enter the code and go back to ATV and Crackle and try again. this time i get the message that the code has expired! unplug device, plug back in and try again and this time get new access code. go back to activate page on computer, put in new code. back to TV, try again, success! I now have Comedians in Cars getting Coffee and I'm happy.
thanks again.