Got my iPhone back from service, now it's connected to an unknown Apple-ID.

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Got my iPhone back from service, now it's connected to an unknown Apple-ID.

I forgot the passcode for my iPhone, and sent it to a shop for it to reset. Now as I open it, I have to log in with an Apple-ID I don't know of. Is there some way I can reset the whole phone and disconnect it to the Apple-ID?

iPhone 4, iOS 7.1.2

Posted on Aug 20, 2014 7:25 AM

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Answer 1

Aug 20, 2014 7:28 AM in response to Sivertjoseh

YOu have to take it back to that shop and have them remove the Apple ID and password. That cannot be bypassed by anyone but the person to set those up.

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