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Helpful answers
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Aug 22, 2014 6:58 AM in response to insjem14by alex_h1,★HelpfulHello insjem14,
Thanks for using Apple Support Communities.
The window shaking indicates that your administrator password is being entered incorrectly. Your login password is the same as your keychain password by default, but if you have a different keychain password, you can just reset the keychain by following the article below.
Resetting your keychain in Mac OS X
http://support.apple.com/kb/TS1544
If you do not know your login password, you will need to reset it, and then reset your keychain. Follow the steps in the user tip linked to below to reset your login password.
Reset the user password in OS X Lion, Mountain Lion and Mavericks
https://discussions.apple.com/docs/DOC-4101
Take care,
Alex H.
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Aug 22, 2014 7:19 AM in response to alex_h1by insjem14,Thanks so much, Alex. I installed Chrome and finally was able to get Hangouts to work, but this is great information re keychains that I didn't know about.
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Aug 22, 2014 12:24 PM in response to insjem14by alex_h1,Hi insjem14,
You're welcome! I'm happy to hear that you got the issue resolved.
Take care,
Alex H.
