network not available on iphone 5
network not available on iphone 5
iPhone 5, iOS 7.1.2
network not available on iphone 5
iPhone 5, iOS 7.1.2
Hello christhaw
There are some troubleshooting options that you can try in the article below. I have outlined them below for you to get you back to having service again.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Resolution
If you encounter any of the above symptoms on your iPhone, follow these steps to try to resolve the issue. Test after each step.
- Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Turn your iPhone off, then on again.
- Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
- Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Restore the iPhone.
If you're outside the United States, please also follow these steps:
- Go to Settings > Carrier > Automatic. If the phone registers any carrier network, Settings > Carrier will be present.
- If the Carrier option is missing in Settings and you're outside of the Unites States, please contact Apple for support and service options.
- Set the option for Automatic to off. A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
- Set Settings > Carrier > Automatic back to on.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
Regards,
-Norm G.
Hello christhaw
There are some troubleshooting options that you can try in the article below. I have outlined them below for you to get you back to having service again.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Resolution
If you encounter any of the above symptoms on your iPhone, follow these steps to try to resolve the issue. Test after each step.
- Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Turn your iPhone off, then on again.
- Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
- Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Restore the iPhone.
If you're outside the United States, please also follow these steps:
- Go to Settings > Carrier > Automatic. If the phone registers any carrier network, Settings > Carrier will be present.
- If the Carrier option is missing in Settings and you're outside of the Unites States, please contact Apple for support and service options.
- Set the option for Automatic to off. A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
- Set Settings > Carrier > Automatic back to on.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
Regards,
-Norm G.
network not available on iphone 5