Close
Q: account name or password is wrong
-
Aug 23, 2014 9:38 AMby joe_73,Hi Prolly27,
Welcome to the Apple Support Communities!
If you are getting an Apple ID or password alert, I suggest trying to reset the Apple ID password first and then testing to see if you can log in. Please use the following article for instruction on how to reset your Apple ID password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Have a great day,
Joe
