my facetime icon has disapeared off the toolbar so downloaded app again but still no facetime?

Hey geoff955i,

Thanks for the question. When applications are downloaded or purchased from the Mac App Store they are not automatically added to your Dock. You can find your applications in your Applications folder or in Launchpad:

Mac Basics: Launchpad is the fast way to find and open your apps

http://support.apple.com/kb/HT5548

You can also learn about adding applications to your Dock by visiting this resource:

Mac Basics: The Dock holds your favorite apps, documents, and more

http://support.apple.com/kb/HT2474

Adding and removing Dock items

If you want to add an application to the Dock, click the Launchpad icon in the Dock. Then, drag an app icon from the Launchpad to the Dock. The icons in the Dock move aside to make room for the new item. If you want to add a file or folder to the Dock, just drag its icon from any Finder window (or the desktop) and drop it on the Dock.

Thanks,

Matt M.