jamesarm97

Q: any known iCloud account issues? I can't login

I tried to use Find my Friends and it said it could not log in. I then tried iCloud.com and it had the same issue. If I try my known password it comes back saying it could not login and send a report but if I use a wrong password it comes back immediately and shakes the password field so I know it knows my password is wrong. My wife's login works. My email on the mac is also showing an issue logging in. Here is part of the log.

 

APPLICATION NAME

cloudos

 

 

ERROR

authDidNotConnect

 

 

TYPE

server

 

 

APP STATECHART

SC.Statechart:sc923

  initialized: true

  name: cloudos-statechart

  current-states: [

    active.authUI.fieldsEditable

  ]

  state-transition:

    active: false

    suspended: false

  handling-event: false

 

 

 

 

BUILD NUMBER

14E45

 

 

TIME

Thu Aug 21 2014 13:59:13 GMT-0400 (EDT)        (1408643953374)

 

 

HOST

www.icloud.com

 

 

USER AGENT

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.1.1 (KHTML, like Gecko) Version/7.1 Safari/537.85.10

 

 

ENVIRONMENT

PROD

 

 

RECENT LOG MESSAGES

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: CloudOS.main() missing localized strings, waiting for them...

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: Got localized strings back AFTER app is loaded and CloudOS.main() has run. Running CloudOS.run() now, because CloudOS.localeDidLoad changed from false to true

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: Loading localized strings and metrics

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: -->  Request 1:   GET to /applications/pages/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: -->  Request 2:   GET to /applications/numbers/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)

Thu, 21 Aug 2014 17:52:27 GMT:  DEBUG: -->  Request 3:   GET to /applications/keynote/current/info.json,  headers: Content-Type=text/plain,  body: (omitted)

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>: BEGIN initialize statechart

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>: BEGIN gotoState: __ROOT_STATE__

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>: starting from current state: ---

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>: current states before: ---

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>: --> entering state: __ROOT_STATE__

Thu, 21 Aug 2014 17:52:27 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc923>:

Macbook Pro / iPhone / Mac mini, Mac OS X (10.4.10)

Posted on Aug 21, 2014 11:00 AM

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