Q: How can I clean up my mac and fix my internet pop up problem?

I haven't used my mac book pro in a couple months and I'm afraid its outdated. I have done all the software and app updates that I can. I have changed security settings, but I'm still have a major problem with internet pop ups. I really need my computer for school and this problem is preventing me from even using the internet.

MacBook Pro

Posted on Aug 21, 2014 11:08 AM

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Q: How can I clean up my mac and fix my internet pop up problem?

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by dominic23,

dominic23 Aug 21, 2014 12:08 PM in response to hgrundy
Level 8 (42,122 points)

Mac OS X

Aug 21, 2014 12:08 PM in response to hgrundy

1. Safari > Preferences > Extensions

    Turn those off and try Safari.

2. Safari > Preferences > Privacy > Cookies and other website data:

    Press “Remove all website data” button.

3. Identify and remove adware

    http://www.thesafemac.com/arg/

   or use Adware Removal Tool.

    http://www.thesafemac.com/art/
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by Linc Davis,

Linc Davis Aug 21, 2014 8:51 PM in response to hgrundy
Level 10 (208,044 points)

Applications

Aug 21, 2014 8:51 PM in response to hgrundy

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.
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Q: How can I clean up my mac and fix my internet pop up problem?

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by dominic23,

by Linc Davis,

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