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Can't access old files on time capsule

Hello!

I bought a new macbook in June and migrated my old profiles to the new laptop. However, since the new macbook had somewhat smaller hard drive and the photos took up so much space I decided to skip migrating the photos for the time being. Now, when I finally have bought a large extra drive and try to find the photos from my old laptop to migrate them I can't find them on the time capsule. In fact, it seems like time capsule has erased all data from my old computer and only kept what I migrated in June. When I try to scroll back on the time wheel it seems like I can't go further back than June. Does this mean that time capsule has forgotten all older backups? Are my photos gone for good?


Any help with this would be greatly appreciated!

Time Capsule-OTHER, iOS 7.1.2

Posted on Aug 22, 2014 1:42 PM

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Posted on Aug 22, 2014 2:41 PM

Try doing it manually.. open the sparsebundle in finder and go to a date before you migrated the data to the new computer.


Use Pondini's instructions in Q15 and 16 here. http://pondini.org/TM/FAQ.html


What you did was wrong.. just to be clear.. once you migrated the data to the new laptop you should have archived the old TM backup and started a new lot.


TM does not work the way you might think.. with a new OS like Mavericks it is less predictable than ever. It can at any time delete your older backups for files that are no longer on your computer.


It is essential when using backups to understand how to preserve the files you want. Sorry as I realise this might be too late.. !!

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Question marked as Best reply

Aug 22, 2014 2:41 PM in response to floop@branno

Try doing it manually.. open the sparsebundle in finder and go to a date before you migrated the data to the new computer.


Use Pondini's instructions in Q15 and 16 here. http://pondini.org/TM/FAQ.html


What you did was wrong.. just to be clear.. once you migrated the data to the new laptop you should have archived the old TM backup and started a new lot.


TM does not work the way you might think.. with a new OS like Mavericks it is less predictable than ever. It can at any time delete your older backups for files that are no longer on your computer.


It is essential when using backups to understand how to preserve the files you want. Sorry as I realise this might be too late.. !!

Aug 22, 2014 5:09 PM in response to LaPastenague

Trouble is, I cannot go further back with either the arrows or the cascade windows than June 2014, the date when I migrated to the new laptop. The purple time index does however indicate an earlier date (June 2013) (see picture below). But then the cascade windows don't go that far back. Do you seriously mean there is all previous data is deleted? If not, couldn't the Time capsule content be accessed some other way than time machine (I would if necessary be willing to pay a pro to do it)? It is after all a 1tb capsule and it should be far from full and there has been no indications/warnings that older stuff would be erased.


I do of course understand I did something terribly wrong and I very much appreciate your help.


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Aug 22, 2014 6:06 PM in response to floop@branno

You are not following what I explained.


Open the Sparsebundle in finder. Forget about TM for the moment.

So to illustrate. My TCgen4 is mounted.. I locate the name of the sparsebundle in data. Double click it.

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Under devices the Time Machine Backups will mount.

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Click on that and you will find the backups folder. Backups.backupdb

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Then double click that. You will see the name of your computer again.


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Then double click that. You will see the actual backups .. now the fun begins.


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Click the date nearest to your migrate.. obviously prior to it. Open the folders and see if your library is there.


Attempt to recover it.


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Any date you choose will not necessarily contain what you want.. so you might need to try over a period of days.

Aug 22, 2014 6:17 PM in response to LaPastenague

So I did it exactly as I am explaining for you.. went back to beginning of the year and located the library.


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Created a new directory called recovered iphoto under the desktop.. and did a simple copy and paste to it.


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Then you change libraries in iphoto and you will be able to see all your photos.


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You will see from the location which library you are looking at.


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To change back go to the switch libraries and relaunch.

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I am sure this is only one method.. but by locating the file yourself you will be able to see if the file exists or not..


I do always commend the method that pondini has worked out.


http://pondini.org/TM/FAQ.html


Q15 and then read the particulars for iphoto.


http://pondini.org/TM/15p1.html


But my instructions will get you around the problem of the TM not being able to see earlier dates.


Please do read Pondini's info about how TM works..


Although you may not follow it all the home page on the TM .. how it does its magic is required reading.


http://pondini.org/TM/Home.html


When the system goes through a major change.. And Mavericks is the worst culprit then it can really do some damage to your old backups.


But you should also plug into the TC by ethernet.. and wait a while.. Mavericks version of TM can take ages to populate the TM display for dates earlier than Mavericks install (they don't register at all at first).


Also note Pondini's comments about using Disk Images.. or clones.. as this is far more secure method to backup.. and know that your stuff is not going to be suddenly deleted by TM.

Dec 13, 2014 5:42 AM in response to LaPastenague

hi,

I have a situation similar, however, my case is that I have changed Time Capsules.

New one is at home being used as my regular back up.

The old one in my office and am not using it as a backup however, I want to access the old files and use it to view old files and probably save new ones.

Found the files with old dates but when i try to access them it shows that I don´t have permission to access them... (see picture).


How can i resolve this?



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Dec 13, 2014 11:40 AM in response to gdutari

Use the same computer with the same user login and the same OS as was used to make the backup. I have simply never had issues as long as the backup was one that I owned.


If you are trying to get access to a protected TM backup, ie you put a password on it then it won't work.


Permissions inside the TM can be tricky.. I have usually got around it by doing a full recovery to a USB drive.. And then you can fix permissions in standard way.

Apr 20, 2015 10:42 AM in response to LaPastenague

Hello,

I am in same situation but scenario is little different on my end. I took complete back up of my Macbook, finished format. After that my Macbook has connection issue with current time capsule so i just performed soft reset on it. Changed username and password for wireless and hard drive. After that i was able to connect to time machine. I see previous back up but its all grayed out and i really cant access it. Time machine shows latest back up first back up all info. I am hoping my data is still there and i can recover that. Please help me with this issue. Does name and password chages anything?



Thanks in advance

Paresh.

Apr 23, 2015 5:29 AM in response to drucilasm

How did you copy the files to the TC?


If you just copy and pasted them.. they are there.. the problem is Yosemite..


Was the old computer also yosemite??


Yosemite has huge issues with permissions.. if you have any applecare ring apple.. I can give you a long work around but Apple wrote this wonderful OS .. perhaps they can figure out how to fix it.

Apr 23, 2015 2:20 PM in response to drucilasm

It is sometimes possible to copy files that you have not got the correct permissions for by using terminal commands..


Apple have included rsync as well as standard copy commands. I personally have used rsync and it has worked very well..


I always need to look up the commands.. as my brain is getting to old to hold that kind of info.


http://stackoverflow.com/questions/698764/use-rsync-to-copy-only-hidden-files


At least turn on hidden files in Finder and see if that helps.


BUT that doesn't' help for permissions.


The TC is the wrong device to use to store your files.. Just as a btw.. please do not use the TC like it is a NAS.. it is NOT a NAS.. it is a target for Time Machine backups.. If you had used it for TM backups you could have migrated your files without all this hassle..


Since you have a new computer ring apple support as they might have a known way around this problem..


Sometimes they don't like to put in print these workarounds due to not ever wanting to own up to how poor Yosemite finder really is.


http://osxdaily.com/2015/04/10/fix-finder-problems-mac-os-x/

Nov 30, 2015 4:07 PM in response to floop@branno

Just a big tip for you to prevent Time Machine backups lost in time. It´s very handy to have a backup of the backup on a USB hard drive. i have done that regularly before and thanks to that I could go back to the time before my current Macbook Pro. I thought it was all gone, all the old backups. Also it so much faster searching trough the back ups on an USB, Time machine is just so slow when you go back in time.

Jan 16, 2016 12:35 PM in response to LaPastenague

Hi,


I have sort of the same problem here. Last september, my macbook air running yosemite was really slow so I decided to erase everything and start over. Prior to this, I backed up everything on my TC using Time machine. When I restarted everything, I didn't migrate my things since I wanted to start from the scratch and only restore the files I wanted. But now, I can't go back to this backup. Even when I open the backups.backupdb folder, I can only go back to a september date, (but nothing prior to the sept 18th even if I backuped up all summer long), where there are no signs of my old iphoto librairies.


Is it possible to recover my photos? I tried to use stellarinfo phoenix recover data but I don't know how to directly mount my TC so the software can't find it. I really care about my librairies since they are mainly my sons childhood...


Thank you very much

Jan 16, 2016 1:23 PM in response to jobrunelle

Is it possible to recover my photos?

It depends but I am really afraid the answer is no.


Are you opening the one and only sparsebundle on the TC??


I need to know what you did.


Prior to this, I backed up everything on my TC using Time machine.

That was the worst kind of backup you could have done.. a disk utility image or a bootable drive image is what you should have done.. for next time and other people reading.. TM backups are difficult to extract data from.. an image is direct one to one file..


I decided to erase everything and start over.

So you clean installed Yosemite??


Did you change the computer name?? If so your backups will be in a different sparsebundle.. as the UUID should have changed.


If you did some other sort of install.. or kept the same computer name.. and then continued to do Time Machine backups over the existing ones.. very bad things could happen.


I can only go back to a september date, (but nothing prior to the sept 18th even if I backuped up all summer long), where there are no signs of my old iphoto librairies.

My hope here is .. you changed computer names.. you are looking in the wrong sparsebundle.


I tried to use stellarinfo phoenix recover data but I don't know how to directly mount my TC so the software can't find it. I really care about my librairies since they are mainly my sons childhood...

Stop doing backups or anything to this TC right now.


But if you messed up the sparsebundle.. you waited far too long..


You should have migrated the user files immediately..


TM deletes files that do not exist on the Mac. Not immediately but after several months it will delete them because clearly you no longer want them. You are treating Time Machine as an archive program.. it isn't.. it is a backup.. that retains some history.


Recovery software is almost useless for recovery of TM backups. Only if you deleted a prior sparsebundle are you going to have any success and it is extremely unlikely.


There is no way to mount the TC disk locally.. you have to pull it out of the TC. Get a USB holder and plug it into the computer.. the recover data utility can then check for deleted files that still exist. HOWEVER inside a sparsebundle is a whole different story.


Even sending it to a data recovery centre.. I am not sure they will have any success.. if you copied the pictures to the TC and accidently deleted they can be recovered.. but not if you have deleted them (however that happened) inside a sparsebundle.


Mount the TC disk in finder again and check if you have a second sparsebundle..

Can't access old files on time capsule

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