I just got an iMac and when I started to set it up it required the keyboard to type, but the keyboard won't connect. I can't use my iMac without it please answer

Hi ..

Follow the instructions here > Bluetooth: How to set up your Apple Wireless Keyboard

Since it's a new machine, contact Apple's Support and let them deal with it. You have 90 days free phone support, unless you opted for the AppleCare Protection Plan, which I strongly recommend for desktop machines.

iMac refurb (27" i7 Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2

Did you put batteries in it?

It sounds like you just need to turn on the keyboard, there is a small switch and it will show green when you have it activated.

CHEERS

DON

Umm. TBH IDK but it's a MAC...

Hello

I know what you mean i have the same problem i use a Apple Keyboard wired original but after a update He will never connect to my mac than i have to use a wireless keyboard and mouse is there someone who Knows the answer because this is no good for so expansive computer

Ipady

Did either of you give a thought to taking the Keyboard into your nearest Apple Store.