BSD process name corresponding to current thread: kernel_task

Question

Level 1

8 points

BSD process name corresponding to current thread: kernel_task

Hi,

I have a late iMac 2013 and have had problems since day one and always just assumed it was bad RAM as i upgraded to 16GB, from 8. I finally took the RAM i purchased out and have left the original RAM in and still continually get the below error after restart.

I have removed Kasperky via the Kaspersky removal tool but i notice it still references it below? Unusually it seems to be ridiculously unstable when i am downloading any Movies i have purchased from iTunes (the current movie has crashed 4 or 5 times today) or if i am ripping a DVD i have purchased using iSkysoft.

I have started in safe mode but that made no difference, i actually think it has gotten worse since i removed the extra RAM.

Any help is appreciated.

Sat Aug 23 19:41:29 2014

panic(cpu 0 caller 0xffffff80184dc24e): Kernel trap at 0xffffff7f998730ae, type 6=invalid opcode, registers:

CR0: 0x000000008001003b, CR2: 0x000000010bdeb000, CR3: 0x000000001b390000, CR4: 0x00000000001606e0

RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff8123b03e48, RBP: 0xffffff8123b03e80, RSI: 0xffffff811dbb6800, RDI: 0xffffff80eb940000

R8: 0x0000000000000000, R9: 0x0000000003de1658, R10: 0x0000000000000000, R11: 0xffffffffffffffff

R12: 0xffffff80eb940000, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0xffffff8123b03e50

RFL: 0x0000000000010246, RIP: 0xffffff7f998730ae, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000000010bdeb000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff8123b03ad0 : 0xffffff8018422f79

0xffffff8123b03b50 : 0xffffff80184dc24e

0xffffff8123b03d20 : 0xffffff80184f3746

0xffffff8123b03d40 : 0xffffff7f998730ae

0xffffff8123b03e80 : 0xffffff7f9986909c

0xffffff8123b03eb0 : 0xffffff7f9986aa05

0xffffff8123b03ef0 : 0xffffff7f9986aac6

0xffffff8123b03f00 : 0xffffff7f994182f5

0xffffff8123b03f40 : 0xffffff801862f442

0xffffff8123b03fb0 : 0xffffff80184d7417

Kernel Extensions in backtrace:

com.apple.iokit.IONetworkingFamily(3.2)[6777EB73-6474-3540-8CAB-B8A1C06D1CD9]@0 xffffff7f9940b000->0xffffff7f99437fff

com.apple.iokit.AppleBCM5701Ethernet(3.8.1b2)[67C3FD8C-F12F-350E-B207-43426BFBC E1B]@0xffffff7f99867000->0xffffff7f9989efff

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f997ed000

dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b5)[67E9FFEC-493E-3ECD-92CE-9D9DBB0 33500]@0xffffff7f99859000

dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f98abe000

dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b4)[4239FC00-988B-3188-AFE6-E61B5D E6C76C]@0xffffff7f99860000

dependency: com.apple.iokit.IONetworkingFamily(3.2)[6777EB73-6474-3540-8CAB-B8A1C06D1CD9]@0 xffffff7f9940b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

13E28

Kernel version:

Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64

Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8

Kernel slide: 0x0000000018200000

Kernel text base: 0xffffff8018400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

System uptime in nanoseconds: 690476712477

last loaded kext at 262981639887: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9ace6000, size 65536)

last unloaded kext at 323526469422: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9ace6000, size 57344)

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.avid.driver.firewire.00family 11.2.0

com.kaspersky.nke 1.6.3a13

com.kaspersky.kext.klif 3.0.3a40

com.digidesign.iokit.DigiIO 8.0.4f2

com.digidesign.iokit.DigiDal 8.0.4f2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.28

com.apple.driver.ApplePlatformEnabler 2.0.9d6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.iokit.IOBluetoothSerialManager 4.2.6f1

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f4

com.apple.driver.AppleHDA 2.6.3f4

com.apple.driver.AppleThunderboltIP 1.1.2

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleBacklight 170.3.5

com.apple.GeForce 8.2.6

com.apple.driver.AppleIntelHD5000Graphics 8.2.8

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.driver.AppleIntelFramebufferAzul 8.2.8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.SCSITaskUserClient 3.6.6

com.apple.driver.AppleUSBODD 3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 683.4.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AppleSDXC 1.5.2

com.apple.driver.AirPort.Brcm4360 842.21.65

com.apple.driver.AppleUSBXHCI 683.4.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.kext.triggers 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 170.15

com.apple.driver.AppleHIDKeyboard 170.15

com.apple.driver.IOBluetoothHIDDriver 4.2.6f1

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.6.3f4

com.apple.vecLib.kext 1.0.0

com.apple.driver.AppleUSBAudio 2.9.5f8

com.apple.nvidia.driver.NVDAGK100Hal 8.2.6

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleThunderboltEDMSink 2.1.3

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOAcceleratorFamily 98.22

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1

com.apple.nvidia.driver.NVDAResman 8.2.6

com.apple.driver.AppleHDAController 2.6.3f4

com.apple.iokit.IOHDAFamily 2.6.3f4

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.iokit.IOAcceleratorFamily2 98.22

com.apple.iokit.IOSurface 91.1

com.apple.iokit.IOBluetoothFamily 4.2.6f1

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.driver.AppleThunderboltDPInAdapter 3.1.7

com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7

com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7

com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.driver.AppleThunderboltNHI 2.0.1

com.apple.iokit.IOThunderboltFamily 3.3.1

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IO80211Family 640.36

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 683.4.0

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)

Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0

Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB

USB Device: USB 3.0 HUB

USB Device: FaceTime HD Camera (Built-in)

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Analog Factory Experience

USB Device: USB 2.0 HUB

USB Device: Ext HDD 1021

USB Device: My Book 111D

USB Device: CodeMeter-Stick

USB Device: USB 2.0 Hub

USB Device: Apple USB SuperDrive

FireWire Device: 003Rack, Digidesign, Up to 400 Mb/sec

Thunderbolt Bus: iMac, Apple Inc., 23.10

Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6

iMac, OS X Mavericks (10.9.4)

Posted on Aug 23, 2014 2:57 AM

Reply

Answer 1

Paul_31

Level 6

14,172 points

Aug 23, 2014 4:04 AM in response to kornstar

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.avid.driver.firewire.00family 11.2.0

com.kaspersky.nke 1.6.3a13

com.kaspersky.kext.klif 3.0.3a40

com.digidesign.iokit.DigiIO 8.0.4f2

com.digidesign.iokit.DigiDal 8.0.4f2

You're right, there are still remnants of Kaspersky. Check their website to see if there are additional instructions for removing their software - perhaps an uninstaller function that may be provided with the installer. BTW, Kaspersky often crops up on here as being the cause of instability for some users.

You may also want see if you can live without the other third party items (uninstalling them according to the developers instructions) which may also be causing problems if they are not fully optimised for Mavericks 10.9.4. If they are essential to what you do, check for updates.

Reply

Answer 2

kornstar Author

Level 1

8 points

Aug 23, 2014 7:54 PM in response to Paul_31

Thank you. Tried to uninstall again and uninstalled some of the digidesign stuff and just got the crash again. I have no idea how to get it off if the uninstall program won't remove it?

Without fail, every time i am downloading a movie on iTunes or transferring large files between hard drives i get this crash. I have moved my whole life to Macs, i have 2 Macbook Pros, a Mac Mini, had every iPhone, have owned every iPad and have never had any issues with anything until i purchased the iMac last year. The crashing has been happening since day one, i would not recommend the iMac to anyone, it is a waste of money and i should have just paid the extra couple of thousand dollars and got the Mac Pro!

FYI, i have Kaspersky on my laptops and Mac Mini and never had an issue. The only difference between this iMac and the others is the music stuff. the 00family/digidesign and the paceap are not on my others. I have updated the drivers for the 003family and it did not fix the problem.

The most frustrating part of all is that i may go 6 hours of straight use and not crash and then 3 times in 30 mins it will crash.

Reply

Answer 3

Paul_31

Level 6

14,172 points

Aug 23, 2014 11:38 PM in response to kornstar

It's always best to uninstall stuff according to instructions from the developer (if they are available)., but if that's failed, you could try searching for the elusive files using an app such as EasyFind or Find Any File to locate and remove the items, restarting once done.

I see the paceap.kext on your crash report references Snow Leopard whilst you are running Mavericks. Perhaps there is a Mavericks version of that, or remove it if not needed.

There's no guarantee that your crashes are caused by these software items, but they do often crop up in these reports as causing problems for some. Removing the non-Apple stuff may reveal whether the third party items are causing the problem or not.

Reply

Answer 4

kornstar Author

Level 1

8 points

Aug 24, 2014 8:33 PM in response to Paul_31

Thanks, i ended up removing all external devices and downloaded a movie from iTunes and it crashed again. I then booked a service in at the Apple store and they said there was a fault in the software. They have wiped the computer clean and re-installed.

We'll see if that works. Thanks for your advice, it is appreciated.

Reply