cherpeemash

Q: my game center won't load

hello i'm using ipod touch 5th gen and when i open my game center it just stay at blank white page.. it's been like this for 3 days now.. it won't load up.. i only add friends that is required in some games through gamecenter but my game center friends are all missing from my games now.. please help

iPod touch, iOS 7.1.2

Posted on Aug 23, 2014 1:39 AM

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Q: my game center won't load

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  • by Brett L,

    Brett L Brett L Aug 25, 2014 7:49 AM in response to cherpeemash
    Community Specialists
    Aug 25, 2014 7:49 AM in response to cherpeemash

    Hi cherpeemash,

     

    If you have difficulties with Game Center, use the steps in this article to troubleshoot -

     

    Using Game Center on your Mac or iOS device

    http://support.apple.com/kb/HT4314

     

    Specifically -

    If you can't sign in to Game Center or stay connected, follow these steps:

    1. Make sure that you're connected to the Internet.
    2. If you can't create an account or sign in to Game Center from within a game, try to create an account or sign in using the Game Center app.
    3. Sign out of Game Center, then sign back in. If you can't sign in to Game Center with an Apple ID, reset your password or use another email address. To manage your Apple ID, go to My Apple ID.
    4. If you're using a Wi-Fi connection, make sure that your Wi-Fi router is configured for Game Center.
    5. If you can't sign in on a Mac, continue with the steps to resolve sign in issues.

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L

  • by mismck3,

    mismck3 mismck3 Aug 27, 2014 7:58 PM in response to Brett L
    Level 1 (0 points)
    Aug 27, 2014 7:58 PM in response to Brett L

    I'm having the same problem as the original poster, except that I am on an iPad.

    Steps 2 and 3 in your list won't work because all I have is a blank white screen.

    Do you have any other suggestions?

    Thanks.

     

    iPad 2nd Gen; iOS 7.1.2

  • by Call Me Cakes,

    Call Me Cakes Call Me Cakes Aug 27, 2014 8:03 PM in response to cherpeemash
    Level 1 (10 points)
    Aug 27, 2014 8:03 PM in response to cherpeemash

    try turning off and on your device if that dosent work try oppening then double clicking your home button and swipe the page of your game center up and the click on game center

  • by lllaass,

    lllaass lllaass Aug 28, 2014 1:25 AM in response to mismck3
    Level 10 (188,811 points)
    Desktops
    Aug 28, 2014 1:25 AM in response to mismck3

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar                                                              

  • by DoctorJackson19,

    DoctorJackson19 DoctorJackson19 Jan 12, 2016 6:21 PM in response to lllaass
    Level 1 (0 points)
    Jan 12, 2016 6:21 PM in response to lllaass

    was having the same problem running 9.2 on iPhone 5s. Tried hard restart and it worked! Thank you! For anyone else, make sure to keep holding both buttons  after it goes black, until the apple logo shows up, then let go