StockyVilla
Level 1 (0 points)

Q: Remove debit card from my son's iTunes account

Hi, my 11 year old son has had an iTunes account (which is linked to his mother's debit card!) for the past 2/3 years now, since we got him an iPad.

 

When we were registering it for him, I knew there was a way of registering new iTunes accounts without linking credit/debit cards to them but we struggled to do this so my wife linked hers, against my advice!

 

Anyway, today after realising my son had "accidentally" spent £70+ through in-app purchases (over the past couple of days!) and after 2/3 years of "mysterious" card debits from the wife's bank account (£8.97 here, £9.99 there, £14.97 here..... they all add up) I think it's time to find out how to un-link her debit card from his iTunes account, because the more he spends, the more she asks from me!!!

 

I don't want to just create a fresh account from scratch because he'll lose all his previous purchases which he's paid (LOL) a lot of money for.

 

Any advice on how to un-link a debit card from an 11 year old's iTunes account without the need for another would be very much appreciated,

 

Cheers.

iPhone 4S, iOS 7.1.2

Posted on Aug 23, 2014 6:55 AM

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StockyVilla

Q: Remove debit card from my son's iTunes account

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  • by King_Penguin,

    King_Penguin King_Penguin Aug 23, 2014 7:01 AM in response to StockyVilla
    Level 10 (135,689 points)
    iTunes
    Aug 23, 2014 7:01 AM in response to StockyVilla

    On your computer's iTunes you should be able to edit the account's payment info by going into the Store > View Account menu option and logging into the account, and on the account's details page there should be a payment link.  If you are doing it on the iPad then tap on the id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into the account  - that should also give you a payments link on your account's page.

     

    Changing payment info : http://support.apple.com/kb/HT1918

     

    If you don't get the 'none' option on the account : http://support.apple.com/kb/TS5366

     

    You can also turn off the ability to do in-app purchases on the iPad via Settings > General > Restrictions > In-App Purchases 'off', and you can require the account's password to be entered for every download from the stores : Settings > General > Restrictions > Require Password set to 'Immediately' - or you can hide the App Store ('Installing Apps', though that will also stop apps being synced to it from a computer's iTunes) and iTunes store apps via Restrictions

     

    For what has been purchased, though purchases are considered final but you could try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption