I have a new MacBook Air and cannot get it to print to my existing wireless printer. I can see it in Devices and Printers, but it just cycles on "Connecting to Printer" then times out.
MacBook Air, OS X Mavericks (10.9.4)
Hello there sjbrosjbro,
It sounds like you are not able to print to your printer because it keeps timing out when you try. I would use the troubleshooting steps from the following article to help you get that printer going again. It may be something as simple as re adding the printer if you've already restarted both the printer and the computer already:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
- Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
- Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
- Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
- Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
- Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
- Reset the printing system, then add the printer again.
- If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
- Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling
I can see my wireless printer in devices, but can't get it to print
