Q: iMessage login issue

Cannot log into imessage. it was working fine before, and i had turned on my mac. when i logged in, imessage told me to log in, in which i did with my Apple ID password. However, i keep getting a message saying that i cannot log in at the moment, but I know that there is nothing wrong with my network connection. I've tried a couple times more, but i keep getting the same message. Advice/help would definitely be helpful.

MacBook Air, OS X Mavericks (10.9.4)

Posted on Aug 23, 2014 4:59 PM

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Q: iMessage login issue

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by Allen A,

Allen A Aug 25, 2014 12:03 PM in response to Sophie1170
Community Specialists

Aug 25, 2014 12:03 PM in response to Sophie1170

Hello Sophie1170,

The article linked below details some useful information and troubleshooting steps that can help get your signed back into iMessage.

FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970

Cheers,
Allen
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by Sophie1170,

Sophie1170 Aug 25, 2014 5:51 PM in response to Allen A
Level 1 (0 points)

Aug 25, 2014 5:51 PM in response to Allen A

I've tried all of these steps, but nothing has changed the fact that i still cannot log into iMessage on my mac. I've waited a few hours and tried again, but i'm still unable to make further progress.
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by Allen A,

Allen A Aug 26, 2014 7:24 AM in response to Sophie1170
Community Specialists

Aug 26, 2014 7:24 AM in response to Sophie1170

Sophie1170,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

All my best,
Allen
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by Ralph Johns (UK),

Ralph Johns (UK) Aug 26, 2014 12:37 PM in response to Sophie1170
Level 9 (73,348 points)

Applications

Aug 26, 2014 12:37 PM in response to Sophie1170

Hi,

Try restarting the Mac holding down CMD+ALT+P+R keys altogether until you have heard a total of three Start up "bongs".
This is a PRAM/NVRAM reset.

If that does not work try a Safe Boot and see if your account works then.
If it does reboot the computer for a normal Start up.

8:37 pm Tuesday; August 26, 2014

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
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Q: iMessage login issue

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by Allen A,

by Sophie1170,

by Allen A,

by Ralph Johns (UK),

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