Ipod Classic about 5 years old. ipod stopped responding suddenly: screen window is unchanged and shows the display of audiobook page I was listening to. There is absolutely no response to any key I press. I can't even turn it off. Should try synching it as a diagnostic? What else???
iPod classic, Mac OS X (10.6.8)
Hi c--,
If your iPod Classic appears frozen or isn't responding, you may find the troubleshooting steps outlined in the following articles helpful:
http://support.apple.com/kb/HT1320
http://support.apple.com/kb/TS1404
Regards,
- Brenden
Thank you Brendan. As it turns out, I was able to get the iPod woken up before I received your hints. What worked for me: the iPod froze with the screen illuminated, so I simply let the battery run down. After I recharged it a bit, it worked. The important thing here was that the screen was illuminated, so that the battery would completely run down over night, and I could do something fairly quickly.
c--
No problem, I'm glad you were able to get it sorted out.
- Brenden
my ipod classic suddenly stopped responding
