not able to burn cd

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not able to burn cd

Hello,

I have window 8 and my cd disc burner is no longer available ?? can someone help recover this? I can't install 11.3 completely

please help if you can

Thanks,

Posted on Aug 23, 2014 11:32 PM

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Answer 1

norm123

Community Specialist

Aug 26, 2014 1:59 PM in response to mrmontoyaya

Hello mrmontoyaya

Start with the article below to resolve issues with the Disc burner not being seen. Let me know if it works for you or if you need further assistance.

iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

http://support.apple.com/kb/TS2308

Regards,

-Norm G.

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