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hot to change icloud account on iphone 4s

When I go into settings - iCloud, and try to delete my account, it asks for the password for my old account which no longer exists. I also can't create a new account with my new details.

Basically, when I got my phone I created my account using my (at the time) email details. Since then I have changed my email and updated my Apple ID with iTunes and also iCloud (on the pc). However, my phone keeps coming up with a warning telling me I need to verify my password for my account, but the account email it's showing is my old one. As I can't remember the password for my old email address I tried to reset it but Apple keep telling me there is no account with my old email details, which makes sense as I've amended my account to have my new details.

My iCloud account on my phone shows my old email address but I'm unable to amend it. Please help.

Thanks in advance.

iPhone 4S, iOS 7.1.2

Posted on Aug 24, 2014 8:39 AM

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Posted on Aug 24, 2014 8:58 AM

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

4 replies
Question marked as Best reply

Aug 24, 2014 8:58 AM in response to SJC1977

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

hot to change icloud account on iphone 4s

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